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Went on vacation since I posted this. The thing is I have two HR 24s. I doubt if they are going to upgrade me to a 34 just for a two year commitment. Well you never know.

Just arrived in my email an offer for free upgrade in equipment saving me $199 because I am such a loyal customer. This is to good to be true. Read every word in the email to see what the catch was and found none. Went to my account as told by email with hope in my heart this was not BS...

Once again you all came through. I thank my lucky stars that I found this forum. Every time I have had a problem I come here and find a way to fix it or a work around. Believe me in the two years I have had several problems. I really like Direct but had my share of troubles. Thank you all...