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Thanks for getting back to me so quickly. I took the modem out to the dish with two short cables and got all the lights. So then I tried swapping the cables at both ends and did not get any lights. I bought a new cable and replaced the Tx line and now we are back up! Thank you so much for...

Hello, about a month ago I upgraded from the 360 modem that I had for three years to the Nova 1000 and everything was working great. Then about a week ago my connection dropped and I haven't been able to connect since. Starband tech support says I am not transmitting and there is nothing they...