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First off, vurbano, D* does not have to honor the rebate because the rebate form specifically lays out the terms of the rebate. Second, as far as the VE web site goes, when running a business, one does sometimes let things, even important things, slip by. The courteous thing to do would have...

Which just goes to show you that slicker is not necessiarly better. However, I do think the site is in need of a major redesign.