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Hi, I am sorry about the problems you had with the blockbuster and I would like to assist you. Please PM me your account or phone number and I will look into this and see what I can do for you. Thank you!

It would be under the "Discs at Home" on the far right is the Report a Problem link. Please PM me your account or phone number if you are still having an issue. Thank you!

You will be missed!

You should not be shipped an additional disc and you do get a 30 days grace period to return outstanding rentals to Blockbuster. I wish you the best in the future and have a great weekend!

I am glad you will be keeping the Blockbuster@Home but I would seriously consider losing the HD250 charge of $10.00 a month like Tampa8 suggested. If you would like my assistance, please PM your account information and I will see what I can do.

You will need to be connected via broadband before the list will appear on your receiver. You will also have available to view TV shows with this connection.

I aprreciate your kind words!! Have a great weekend!:)

I am sorry that you are having a problem with downloading HD movies to your receiver. What is your download speed and how is the receiver connected to the internet? You do not need to wait for the full movie to download before you begin playing it. I normally start the download and then wait 20...

Please send me your account information in a PM so I report the issue with the rentals disappearing since the change. The name did indeed change on 2-1 and it is now Blockbuster@Home.

There is a delay in the time when you cancel the BBMP with DISH Network until Blockbuster gets the notification and cancels your account in their system. This should be the last disc you receive but the best way to tell is to log into the BBMP website and if your queue is gone, then you have...

Hi, I am sorry you are having this issue. The enveolpe has a movie title on it? Was it in your queue? Is it still showing there because that is where your "Report A Problem" link will be? This is a Blockbuster issue as DISH Network does not have any control over the discs or queue and have no...

DISH Platinum and HD Platinum before that were always $10.00 for the package. The Blockbuster By Mail Program was $9.99 a month. They have been combined and the streaming features to the reciever enhanced and online access as well th make up the Blockbuster Movie Pass. The program cannot be...

Can you please send me a PM with your account information and your Grandmother's too so I review them both and get work on getting the e-mail address situation resolved. You do need to change the disc by mail preference through A DISH CSR bit if you include your 4 digit pin# and what option you...

All accounts that had the $10.00 DISH Platinum subscription prior to October 2011 were automatically changed to the BlockBuster Movie Pass but the account still need to be enrollled. Any account with Free DISH Platinum did NOT roll over.

The enveplope is used to check inthe movie from the mail. When you return the new movie to the store the next disc in your online queue will ship right away.

In the MY Rentals folder but depending on your reciever, the movies maybe deleting off as part of the nightly update.

Hi Jason, I am sorry you are having an issue with your shipping address on the Blockbuster Movie Pass. Can you please PM me your account information with the correct address and I will see what I can do to get this resolved for you. Thank you!

We do monitor all the threads here but DIRT cannot control issues regarding discs shipped from Blockbuster. You will need to contact them directly. There are issues that we can intervene with to try and resolve for customers but we have no information about how Blockbuster determines what discs...

Please PM me your account information so I can get this issue reported to our engineers. Thank you!

The problem you are reporting is with dishonline and is a known issue. Your receiver is definetly connected and working but dishonline is not recognizing the connection. If you would please PM me your account#/phone#, I will get this issue reported for you to our engineers. Thank you!

Thank you, you should have switched over as your software is up to date. Can you please PM me your account information? I will submit a report on the issue and see if we get the issue resolved.

How new is the receiver and can you please tell what Software version you have? You may just need to wait till the receiver does a nightly update to get the new software, but please let me know, thank you!

No, on the 722k with current software, it should not show DISH Cinema. If this is what is on your receiver, please let me know and I will need to report this issue. Thank you!

You are correct. The name will change on all receivers as DISH Platinum is now BlockBuster Movie Pass. Blockbuster Movie Pass on the receiver is exactly what it was when it was DISH Platinum, only the name has changed. DISH Online does give you more content to stream online than is available...

I will not be here till 2:45pm (MST) but I can always be PM'ed! Have a great night!!