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Final Update!!!!! :) Well its been a while but this should be the final update on this subject line. The installed a larger dish, which has solved most if not all of my rain fade problems. They returned and re-installed the ota antenna on a taller post and my local channels have returned...

Lost....in Pixel land. Called VOOM and they have scheduled a return visit. Basically when he mounted the local antenna on the shorter pole I lost three local channels. They are scheduled to be out on Monday afternoon to raise the antenna back up to where it was.

More problems... Nope never got DVI cables but was told they would mail them to me. HOWEVER when the installer moved the local antenna he must have not aligned it properly as I am now getting lousey reception on most of my local channels which up to this were great!!!!! Going to call VOOM...

Final Update on this thread! Installer returned today and installed a new larger satellite dish. Looks pretty large around 30" or so taller than it is wide.... Waiting for the next rain, (due this afternoon/evening) to see if it helps. Also my local antenna was mounted on the back of the...

Good News, Bad News..I am confused....lol The installer called me and told me he needed a charge number to install the new dish.....but he did not have either the dish or the number yet! Called VOOM today and got an install number for them and Installs Inc, and passed that to my service...

Day 1 update.... Well the service guy was susposed to call me today to schedule for installing the other equipment tomorrow.... Hmmm did not receive a call...... Not really surprised, maybe he will still call tonight and I can eat these words, however not expecting it. Did get...

Mini-UPDATE: Noticed that on the system he "fixed" there is no longer any schedule information not only on the local channels but on all the channels... I have reset it twice and the schedule information does not reappear.. Guess that was one of the "addition problems" he...

UPDATE 2 -- Installed showed up but no Satellite dish Update Number 3 -- Sorry its so late but had a dinner to go to. The installer apparently got the many phone messages from me and also from Installs Inc. He showed up around 3:30-4:00. He did not have the new satellite dish, but...

UPgraded Satellite shipped but install company vanished. UPDATE::: Just got on the phone with VOOM support and was told the upgraded satellite was approved and shipped on July 6th. THANKS WALT!!!!!!!!! Been three hours since my phone call from Interstate Satellite informing me that...

Called VOOM customer support two weeks ago with several problems: 1. Lost all local channels on my second VOOM box. Wires all connected and nothing been touched. RESULT: Was told probably either a box problem, a duplexer problem or a problem with the wires. Service call scheduled to pull...