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The problem is solved, the tech came did his thing and ordered a replacement receiver which arrived today, I activated it and the audio is fine. :)

They are sending a Tech out on Wednesday, apparently the warranty is only 90 days on the receiver seeing it's only been 2 days it's no problem.

I'm not quite sure which forum to ask this question but since I usually hang out here and it is sort of FTA related I thought I would start here. Under the Shaw LTSS program I got my free refurbished Motorola DSR505 receiver installed, this is my first time with a sort of subscription service...