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  1. red hazard

    Charter probably has some really bright installers - and then there's this guy...

    "The dire need for CAT6 was primarily a marketing push to sell higher MSRP cable as the realizable performance gains don't happen until CAT6a." That part of your statement it totally wrong. "..., as it is now, CAT6 will not be the optimal choice" Again somewhat wrong. Folks that already have...
  2. red hazard

    Charter probably has some really bright installers - and then there's this guy...

    Incorrect. CAT6 will support 10GBASE-T at limited distances (55 meters ideally) while CAT5 will not support 10GBASE-T. The reduced distance is about to 55 meters (~180ft is fine for most residences). See https://en.wikipedia.org/wiki/Category_6_cable .
  3. red hazard

    Charter probably has some really bright installers - and then there's this guy...

    CAT6A is more resistant to interference that 5E and there are old fluorescent fixtures near by. The installer indicated that CAT6A would not work. I do not agree that someone who does internet installs for a living know next to nothing about Ethernet cables.
  4. red hazard

    Charter probably has some really bright installers - and then there's this guy...

    I had another Pico Brain from Charter install a business account and I used a CAT6a patch cable between their modem and our router. The Charter weenie said that CAT6A could not be used and replaced it with his CAT5E cable. After he left, I put the CAT6A back on.
  5. red hazard

    Charter to Buy Time Warner Cable and Bright House Networks

    According to a recent customer service rating by Consumer Reports, TWC, Comcast, and Charter are all bottom dwellers.
  6. red hazard

    Charter to Buy Time Warner Cable and Bright House Networks

    Probably not. Comcast has about 40% of the cable customers. A Charter TWC/BH merger would have 30% of cable customers. It was Comcast's already large size that had regulators concerned.
  7. red hazard

    New Modem

    Most likely the old modem was a 4X4; the new Arris is 8x4 (8 bonded downstream channels) as is the SB6141 and the DPC3010.
  8. red hazard

    New Modem

    That is not Comcast's lowest tier. The bit rates I stated are for Charter's lowest (standard) tier and lowest priced.
  9. red hazard

    Charter Bumps 30 Mbps Customers to 100 Mbps, For Free

    Just to set the record straight, many routers do support 100 Mbps and higher. I suggest folks go to smallnetbuilder.com to get WAN to LAN throughput figures for most routers. LAN to WAN figures are available too but are not usually an issue with Charter's low uplink speeds. I use a WD My Net...
  10. red hazard

    Ongoing problems with email.

    I would NEVER use Charter's or any other ISP's email account. What happens if you quit them or move to a location where they do not provide service? Answer: You loose your email account. There are so many free email accounts available where this would not be an issue such as Gmail or Hotmail or...
  11. red hazard

    New Modem

    I have my owned SB6141 with Charter and get 110 Mbps down and 4.5 Mbps with their standard tier.
  12. red hazard

    Charter Bumps 30 Mbps Customers to 100 Mbps, For Free

    "Thank you for that link. I looked at it and it displayed a lot of numbers, which I do not understand, I presume from Cisco?" The modem itself has diagnostic capability and provides the data. There should be some numbers labeled dBmV which will be your receive signal power levels for the...
  13. red hazard

    Charter Bumps 30 Mbps Customers to 100 Mbps, For Free

    I'm not sure how testmy.net can measure your receive levels but you should be able to log into your modem and look at the signal strength, SNR, etc. My SB6141 LAN address is http://192.168.100.1.
  14. red hazard

    Cable guy working on pole in my yard today

    That is incredibly stupid. They installed a filter on my HSI service only drop and a couple of weeks later went all digital. What a waste of resources.
  15. red hazard

    Lost my free Charter TV

    Exactly!! I never understood why they put a filter on my drop to attenuate the free QAM channels and a few weeks later went to 100% encrypted digital service. What a waste of money- -absolute proof Pico Brain runs management. (I have DirecTV so there was no theft of service anyway).
  16. red hazard

    Charter Bumps 30 Mbps Customers to 100 Mbps, For Free

    I downgraded from Ultra to the lower tier and price went from $103 to $55. Download speed (105.## Mbps) remained the same. Upload speed reduced from 5.## Mbps to 4.## Mbps. I'll suffer through the 1 Mbps difference for $48 a month. My service comes through Maryville IL. BTW, chat rep did not...
  17. red hazard

    Self Install Internet Service Only

    I have done a lot of research since starting this thread. You have standard DSL service with the Motorola modem and share the POTS cable pair with the DSL which by convention uses blue/blue-white. That is too slow and unavailable to me and the reason I will go with U-verse internet service...
  18. red hazard

    Notice of Sale of Charter Telephone Services to CoBridge Communications

    I certainly hope that Charter sells out the Marysville IL service area. I might then consider going back to cable, but then again, I am quite satisfied with my U-Verse 12Mbps internet service as far as reliability, availability and throughput is concerned. Far superior to Charter's so called...
  19. red hazard

    Self Install Internet Service Only

    I intend to order U-Verse internet service and use the self-install option to save $150. According to the AT&T site, I will have to pay a one time $100 fee for the 2wire gateway modem/router. I already have AT&T POTS which I intend to keep and will be running Cat 5E from my utility/telecom room...
  20. red hazard

    Notice of Sale of Charter Telephone Services to CoBridge Communications

    The abridged version of the CoBridge company profile is: "The goal of CoBridge is to purchase under-managed and under-marketed cable television properties that can be improved over time and bring these communities the latest in voice, video and broadband services." Based on my experience...
  21. red hazard

    Charter Install Tech #5????

    Charter just don't get it. See my thread where my internet service was disconnected by a Charter contractor while he was putting in service next door.
  22. red hazard

    Charter's Advanced Communications Incorporated (ACI) Cable Guy Disconnected Me

    New neighbor had Charter installed today. We are both serviced by the same pedestal. When I booted up my PC I noticed my modem was not getting a signal. Looked inside the pedestal and the cable guy had disconnected my drop and connected the neighbor to the serviced port I had been on. I...
  23. red hazard

    Want the lowdown on Uverse? Here it is!

    THANKS to both. I'll give it a shot. :up
  24. red hazard

    Want the lowdown on Uverse? Here it is!

    No video service?? All the U-Verse junk mail I get indicates that I need a minimum of 3 services. I have AT&T POTS for about $21/month as I use my Vz cell for long distance. Charter cable presently is my ISP but their rates are astronomical. All I want from AT&T is POTS and internet service...
  25. red hazard

    POTS vs. U-Verse

    Well when I try to subscribe to U-Verse on the AT&T web site, (and it knows I have POTS because of the phone number I plugged in), it will not process unless I get U-Verse voice. I was using the internet for ordering service to take advantage of the internet discount. Your reply is not...