21.0 IR/UHF Pro remote - need to erase macro

[flyguyj]

Hey guys! We have a 21.0 IR/UHF pro remote that changes all of our tv's (as long as they're within IR range) to channel 60 anytime we press the SAT button! This is driving me nuts! I found in the manual (pg 13) something about macros and discrete power on/off, but none of that seemed to help. How in the world do we get this remote to stop blasting universal IR commands to all of our tv's to turn to chan 60 when satellite mode is selected?! Please!!

 

[flyguyj]

Wait, don't tell me I've got you guys stumped!

 

[garys]

I believe the setting to turn this off is on the tv, not the remote.

 

[flyguyj]

I don't think that's right, since it only does this when hitting the SAT button on the remote. Not only that, but when the tech came out to set up the receiver/remote, he set it up for a TV that we don't even have hooked up anymore - it's doing this to two TVs separately (one of which was in storage when the tech came out). Any other thoughts?

 

[flyguyj]

Fount it! Buried deep somewhere in the Dish tech support web site....

https://rweb.dishnetwork.com/departmental_content/TechPortal/content/tech/remotes/20.0.shtml



The SAT Auto-Tune feature on newer DISH Network remote controls lets the user program into the remote control the correct TV channel used for satellite viewing. When the SAT button is pressed, the remote sends that channel to the TV. Most snowy, blue, or black screen issues occur because the TV is on the wrong channel, especially on TV2, and the use of SAT Auto-Tune helps prevent that issue from occurring.
To use SAT Auto-Tune, first program the remote to operate the TV, then program in the correct channel for the TV, and finally enable SAT Auto-Tune (for 5.3 and 6.3 remote controls).
Compatible Remotes:

• 3.4 IR
• 4.3 IR/UHF Pro
• 5.3 IR
• 5.4 IR
• 6.3 IR/UHF Pro
• 6.4 IR/UHF Pro
• 20.0 IR
• 21.0 IR/UHF Pro

Note: Earlier version of the 5.3 and 6.3 remotes, part numbers 142301, 142307 and 143129, do not support SAT Auto-Tune​

Considerations:

• SAT Auto-Tune is disabled by default on the 5.3 and 6.3 remote controls.
• SAT Auto-Tune is enabled by default on the 5.4, 6.4, 20.0, and 21.0 remote controls.
• For SAT Auto-Tune to function correctly, the correct channel for the installation must be programmed into the remote using the steps under Setting SAT Auto-Tune Channel.
• SAT Auto-Tune can only send a channel to the TV, not an input. Because of this, SAT Auto-Tune is most useful for TV2. If used for TV1, channel 3 or 4 should be programmed using the steps under Setting SAT Auto-Tune Channel.
• The TV channel programmed for SAT Auto-Tune is also the channel that will be sent to the TV if the RECOVER button is used. The steps in Setting SAT Auto-Tune Channel can also be used in VCR mode to program the channel sent to a VCR during the Recover process.

 

[flyguyj]

And just in case the link ever becomes broken, here are the steps:

How To:

• Setting SAT Auto-Tune Channel
  
  Note: These steps can also be used to change the channel used for SAT Auto-Tune.
  1. Program the remote control to operate the TV.
  2. Press and hold TV until all four mode buttons are lit.
  3. Press STAR (*), then enter the channel used for viewing satellite TV. For example, if the TV needs to be on channel 60, enter *60.
  4. Press POUND (#). The TV button flashes three times to indicate programming was successful.
• Enabling SAT Auto–Tune
  1. Press and hold SAT for three seconds until all four mode buttons are lit.
  2. Press STAR (*), then press VOLUME UP.
  3. Press POUND (#). The SAT button flashes three times to indicate SAT Auto-Tune was enabled.
• Disabling SAT Auto–Tune
  1. Press and hold SAT for three seconds until all four mode buttons are lit.
  2. Press STAR (*), then press VOLUME DOWN.
  3. Press POUND (#). The SAT button flashes three times to indicate SAT Auto-Tune was disabled.
• Removing SAT Auto–Tune
  1. Press and hold TV until all four mode buttons are lit.
  2. Press STAR (*), then enter 00.
  3. Press POUND (#). The TV button flashes three times to indicate programming was removed.

 

[eurosport]

All the TV's?? They must be the same brand, otherwise only one would do it.