Looks like Dish Network is now implementing that $17 Duo fee to those that had the 721 and got swapped to a 522. You have to fight beg and plead to get anything done about it. They were trying to tell me that it is not a DVR fee. I told them "yeah, how clever, you dont call it a DVR fee anymore so that way you can charge me this fee". I thought she had me even though I explained to her that even though they do not call it a DVR fee, it is still a fee that simplified the way they listed things individually and essentually I am still getting charged for it. Then I thought of something, they dont charge $17 on a non DVR and they only charge $10 on the 512 which was the equivalent to the 721 that I had. They then offered me credit on my bill for a year. Told the lady that in another year I guess I will have to call in and argue over the fees again.
This gets old after a while! Anybody else having this issue? After complaining that they traded me an owned receiver for a leased one she said that it was not leased that I own the 522. I have read on here where others have been told the same thing that had their 721 swapped for the 522 as well.
This gets old after a while! Anybody else having this issue? After complaining that they traded me an owned receiver for a leased one she said that it was not leased that I own the 522. I have read on here where others have been told the same thing that had their 721 swapped for the 522 as well.
