All American Direct freezing.

[Randall DBS]

Has anyone that gets the distant networks from All American Direct noticed them freezing today? They were also doing it last night.

 

[Darrell S]

last 3 days for me.

 

[Randall DBS]

Does anyone know how to contact there technical dept to let them know?

 

[jcmr21]

Same Here, I note the freezing last night during the NBA Final.

 

[JWKessler]

Thanks for asking this question. I was afraid I might have some tree problems. It's good to see other people are having the same issue. In my case I'm seeing it on WMAQ HD.

My trees are now happy and I can put away the chainsaw.

 

[Darrell S]

You can try mike@allamericandirect.com. I haven't tried that e-mail in about a year. He was the man in charge at the time, and helped me fix a billing dispute that the CSR's were clueless on. If he is still there,he will make sure the tech dept. gets your complaint. I don't have the time to deal with it.

 

[levibluewa]

I've noticed it the last 3-4

days on the HD channels. The picture will freeze then in the process of returning it goes thru a solarization phase before it returns to normal. I also sent an email to Mike, but haven't had a response.

 

[levibluewa]

Saturday, June 19, 235pmPT -- freezing solarization glitch still present about every couple of minutes.

Anyone having problems with the LA stations?

 

[gonzalo8575]

I'm also having that problem. I though it could be the multiswitch, now I know it's not only me.

 

[splino]

To clarify. Is it all the Distant Networks from AAD, or just ABC Chicago? I only subscribe to ABC Chicago, an yes, I'm having the freezing problem.

 

[JWKessler]

WLS and WMAQ are both doing it. I only subscribe to these two so I can't speak to the other channels.

If anyone want to be a pest, they list contact info here.

https://www.mydistantnetworks.com/contactus.php

That phone number (1-800-909-9677) is what I used to order service. At least it takes you to a live person.