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Another rant- I hate Blackberry!

TheForce

SatelliteGuys Master
Original poster
Supporting Founder
Pub Member / Supporter
Oct 13, 2003
38,880
14,957
Jacksonville, FL, Earth
Friday, my wife who is required by employer to own a Blackberry received notice of some changes to company policy. They do pay us a stipend which only pays for the BB service not the cell phone charges so it represents about 50% of our monthly bill for the BB phone. So on Friday she gets this notice that beginning next week a whole new level of security restrictions are going to apply to her phone. There are quite a few but two of them are extremely troublesome, IMO.

1. The phone will require a new security password to operate. The password will require special characters and be changed every 30 days. It will have to be 8 characters minimum of numbers letters and one special character like @

2. You will have 5 attempts to unlock your phone. After 5 failed attempts, your phone will have it's database erased and will require a new load of the OS by IT to reinstate it. Your phone will lock requiring the entry of the password every 15 minutes. How can they legally brick a person's personal phone like that? What about emergency use that will be suspended?

Later in the year we were told that the company will be supplying company phones and the stipend will end. I already have her replacement an LG env3. She'll have to carry 2 phones because they are planning an employee audit system to prevent personal use of the company phone.


I knew BB was a good push e-mail system but never knew BB allowed the IT people to push OS software changes to a persons private phone like they plan to do.
 
If you don't want to give control over your blackberry to the IT department don't connect it to their BES (blackberry enterprise server). Being connected to a BES also allows them to read any text messaging and read phone logs. If you were getting the corporate email via IMAP they would not be able to change any of your phone settings.

Them switching to company provided blackberries sounds much better to me if they are going to force such security. Where I work we do not allow personally owned blackberries on our BES because we don't want to be responsible for their personal property.

Many of these features are offered by exchange and windows mobile, its normal for enterprise level devices.
 
We have similar conditions on the BB phones we use at work with a few differences:

The password is only four characters and doesn't require any special symbols or other syntax.

We have a limit of 10 incorrect password entries before it is formatted. It will give you a warning message when you get close to the 10th attempt.


I don't know why your frustration is with Blackberry, as the title of this thread indicates, because it is your wife's IT policy that is pushing these conditions.
 
Explanations-

I hate BB because of the phone design and it is just difficult to do anything on it. She just wants a simple phone with e-mail but the company required her to use this phone which we had to buy. It was the one specified.
The new company phone when they get them sometime this summer they expect will be a windows phone on exchange server. They already announced it so it's official, BB is being dropped. A large part of the company is switching this year to windows 7 too.
When we first got the BB I programmed our e-mail and the company's e-mail and it still was an awkward device, vs her old ( 2 years ago) touch screen windows mobile phone. But after the company IT began pushing changes all it did was make the BB even more awkward to use. I pay for the damn thing and I can't even answer a call on it anymore. The new changes will just make it worse. My wife says most of her clients get sent to voice mail before she can clear the phone to answer. When our daughter calls, she now calls me and has me tell my wife to return the call. Between the BB's awkward form factor and the company's unbearable restrictions which exacerbate the negatives of the phone, it is just plain aggravating.
 
I guess everyone is different. Personally, I prefer blackberry to any other type that I have owned, including winmo, iphone, and android (at least so far, android has great promise). I am not saying that those are bad by any means, they all have their pluses.

For me though, BB is hard to beat.
 
I agree with the topics title, I hate BB
 
I think if she had my htc the corporate restrictions would be tolerable because when I need to enter any long fancy PW, I can do it with a built in PW manager. It takes me two memorized special key strokes to enter a 12 digit complex PW to log into one of my accounts from the htc. Her BB doesn't have that so the more robust the IT goofballs at her company try to make the PW entry, the more difficult it is with BB.
 
Most used,maybe, but over hyped? Iphone perhaps?

agreed! they can have my BB when they pry it from my cold dead hand!
 
i have had the iphone 3G, 3GS, blackberry tour 9630. for me personally the iphones beat the berry hands down. the virtual keyboard on the iphone is so much easier for me to use. i can type much better on the landscape keyboard on the iphone, iphone has more available apps.

the blackberry had the best battery life.
 
These restrictions and frustrations are being implemented by your IT Gurus and the company's Blackberry Enterprise Server that they control within their IT Dept. It is not the fault of Blackberry.

I have an 8900 with a data plan that I pay for out of my pocket. I would have been allowed to get onto the BES at the company I work for but I refused. They do these things to safeguard their information that could get into the wrong hands.

Thing is that all of your contacts and the like are stored in their BES system as well as your phone. Via their BES they can wipe your phone any time they want. They do not pay any portion of my charges. I did not want them to have access to my phone information so I said no. If they were paying half I may have considered it.
 

For a virtual keyboard, the Iphone is hard to beat (the Hero would be just as nice if it had a larger screen IMO). For me though, I am still much faster, with fewer mistakes on my berry.

The iphone does win apps hands down, with android coming on fast. Berry has made some improvements in this area though.
 
These restrictions and frustrations are being implemented by your IT Gurus...
And this very abilities - to remotely control every aspect of the device - made BB the success they are...
Before the smartphone was a cell market segment there was RIM that ruled the business handheld world, running on Java...

Diogen.
 

I like the virtual keyboard on the Droid just as much as the one on the iPhone/iPod Touch. actually, I like it better. At least in landscape mode.

Still, the keyboard on my old Treo 700p/755p was still the best of anything I have ever used.
 
I like the virtual keyboard on the Droid just as much as the one on the iPhone/iPod Touch. actually, I like it better. At least in landscape mode.

Still, the keyboard on my old Treo 700p/755p was still the best of anything I have ever used.

Yeah I had heard that the droid has a great virtual keyboard, never had a chance to use one though.
 
Rather than start a new thread- thought I'd just continue this one:

Seems RIM is having a tough time in the battle between Android and iphone.


 
i might be one of those to defect, don. the EVO will be hard to ignore.