Cannot Purcahse VOD Content

[ssbsts]

I have suddenly had issues when purchasing any VOD content. Just now I tried to purchase the new Bond flick and I went through the screens, it started to buffer until usually the "Watch Now" but becomes active and then it comes up with pop-up 006 which to my knowledge is regarding an internet connection. I know I have the Hopper internet connected, I can stream music via the Pandora App. Has anyone seen this before? This is very annoying.

Could I do a software reset on the box? Would I lose recordings and stuff if I did that?

Thanks

 

[lucky86]

It's a known issue being worked on I believe. You should still be able to order a normal ppv or video on demand from Ch. 1/501. I think this only affects ipvod.