Well I had a very interesting experience today... My setup is (was) that I had cable and sat running through diplexors to a 510 and a 622....
Ok... going to work this morning I noticed two of the big Comcrap bucket trucks down the street and a van at the box about a mile away... Figured they were doing something... I came home and was informed by the wife that the internet and phones were out (I have VOIP) I checked and I had no signal... So I called the comcrap people... after arguing with them they sent a tech out.. (And people think E* CSR's are bad)
The guy gets here and checks the line, says I have service to the house and checks the cable modem, have service readings there, he asks where the other drop is, I tell him behind the tv, I told him he could tap in on to the diplexor I was using for cable and my 622....
A big light bulb lights up to the guy... "They trapped your line" he says... I said why is that... He says that satellite recievers have a powered signal and that it builds up a charge on their system and when the charge builds up enough it shuts their system down... He says he is surprised that my cable modem has worked all this time... (Ive used diplexors for my 622 and 510)
He tells me that my using a diplexor was causing everyone's cable modems that was on this line to shut down. (there has been probs before but who knows) He says that the trucks were going down the street unhooking everyone's cable connection and testing it until they found the problem generating 'static' on their line...
Anyway he said that this is a common problem now that many people are getting cable modems... They unhooked my diplexors, hooked my dish up direct, and took the trap filters off the line at the pole and told me that they would come back and run lines (even fish the wires in the wall) to the two tv's that I was using the diplexors on... Wont even charge a thing...
Anybody hear about this happening? He halfway makes sense, but I am not sure...
Ok... going to work this morning I noticed two of the big Comcrap bucket trucks down the street and a van at the box about a mile away... Figured they were doing something... I came home and was informed by the wife that the internet and phones were out (I have VOIP) I checked and I had no signal... So I called the comcrap people... after arguing with them they sent a tech out.. (And people think E* CSR's are bad)
The guy gets here and checks the line, says I have service to the house and checks the cable modem, have service readings there, he asks where the other drop is, I tell him behind the tv, I told him he could tap in on to the diplexor I was using for cable and my 622....
A big light bulb lights up to the guy... "They trapped your line" he says... I said why is that... He says that satellite recievers have a powered signal and that it builds up a charge on their system and when the charge builds up enough it shuts their system down... He says he is surprised that my cable modem has worked all this time... (Ive used diplexors for my 622 and 510)
He tells me that my using a diplexor was causing everyone's cable modems that was on this line to shut down. (there has been probs before but who knows) He says that the trucks were going down the street unhooking everyone's cable connection and testing it until they found the problem generating 'static' on their line...
Anyway he said that this is a common problem now that many people are getting cable modems... They unhooked my diplexors, hooked my dish up direct, and took the trap filters off the line at the pole and told me that they would come back and run lines (even fish the wires in the wall) to the two tv's that I was using the diplexors on... Wont even charge a thing...
Anybody hear about this happening? He halfway makes sense, but I am not sure...
