Dish Anywhere Question...

D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
I know from past experience that channel changes, additions, etc., do not populate immediately on the mobile app but I can't remember how long it takes. Anyone know how long and while asking, if the Mobile app is viewing the HWS, why is there any difference in the guides at all?

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lucky86

lucky86

SatelliteGuys Pro
Pub Member / Supporter
Sep 19, 2012
3,941
179
By the sea, in a land called Honalee
The online guide is built off the Hopper guide if the Hopper is IP connected. I believe they should populate immediately. I would try shutting down the app and relaunching.

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D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Thanks, but that doesn't do it nor does, an uninstall/reinstall. I remember when ESPNU went HD it took several days to show up in the app but I don't remember precisely how long. I really can't imagine why this is as it is - as you said, you'd think it would mirror the HWS but apparently, something else factors in.

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D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Just for kicks, check & see if LHN (channel 407) shows up in your app. Sorry - only new channel I can think of.

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D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Just checked, didn't see LHN 407. Android Dish anywhere

That's what I thought - takes a few days for changes to populate, just can't remember how long. It seems very odd though - makes me wonder if it's truly loading from the Hopper.

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bb83

bb83

SatelliteGuys Pro
Lifetime Supporter
Jan 14, 2012
566
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Missouri
Just checked and I refreshed my guide and LHN 407 is there now.
 
D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
Just checked and I refreshed my guide and LHN 407 is there now.

Hasn't hit mine yet, Fusion channel either. Wonder what's the real story for the delay between going live & appearance in the app's guide.

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D. Manley

D. Manley

Thread Starter
SatelliteGuys Pro
Dec 18, 2012
406
52
United States
FWIW, I don't think the deal really has anything to do with the app itself. I've noticed that if you uninstall & reinstall that any "Favorites" you have selected are retained meaning, they are stored on the Dish servers. This being the case I'm betting that the subscriber channels are as well and it's here that new channels are slow to be propagated. This explains why the actual receiver guide isn't mirrored on the app. I also checked online today and the same behavior exists logging in via my Desktop PC - the last 2 channels added to my subscription have not been added yet.

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