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Message: [QUOTE="hemway, post: 14767, member: 110"] You have to love the CSR's at Dish. I was just about to purchase a Motorola HDT100 over-the-air HD receiver when I stopped by the Satelliteguys to see what was happening. After reading about the deal, $149 for the 811, I decided to go that route and use the receiver for my local HD programming. I just called to order the 811 at $149 and I was told I wasn't eligible. According to their records, I've been a customer for 3 years, 1 month, and 21 day’s, I subscribe to AT100, and already have credit card auto-pay. The CSR said they have 2 offers at this time, one is a special which is the 811 for $199 and requires credit card auto-pay and a 1 year commitment to AT50 or higher, and the other is an exclusive which is $149 total, no commitment at all. I said I wanted the exclusive deal but was told I didn't qualify. I asked to speak to a supervisor. The supervisor told me the exclusive deal was a random deal, like the lottery and my number didn't come up. I told them about how everyone on the Satelliteguys web site were all saying they are getting this deal. He said they must just be lucky. Man, I'll tell you I've just about had it with Dish and their CSR's. I told him I paid full price for my 501 when they first came out and I think I've been a good customer for 3 plus years. I said that maybe it's time for me to look at moving to D-TV, and he said he wished me well. I'm going to send an email off to Mark Duffy to see what the he*l is going on. [/QUOTE]

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