Dish online chat not working since yesterday morning???

old corps

SatelliteGuys Pro
Pub Member / Supporter
Jan 13, 2005
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21
Mid-Michigan
I've tried to use the chat on the Dish site since yesterday morning to no avail. Finally gave up and did the phone call only to get stuck in the voice mail merry-go-round..........GGRRRR:rant: I thought things had improved.:rolleyes:

Ed
 

KAB

SatelliteGuys Master
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Sep 20, 2005
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Fishers, IN
Can't recall which thread, but someone posted a transcript from a chat yesterday afternoon.
 

osu1991

SatelliteGuys Master
Sep 4, 2004
9,905
2,341
Broken Arrow, Oklahoma
I couldn't get in either yesterday. Couldn't pay my bill with my credit card from my online account for the last 4 days either. Finally had to call and do it this morning.
 

MattG@DISH

SatelliteGuys Pro
Dec 30, 2010
3,871
230
Denver, Colorado
We had some downtime for maintenance on some of our applications. Sunday, January 23. Downtime will take place from 1:30 AM to 4:00 AM (MT). I realize we're past that, but AFAIK, its back up and running. PM me if there's something I can do for you.
 

old corps

SatelliteGuys Pro
Pub Member / Supporter
Jan 13, 2005
1,707
21
Mid-Michigan
We had some downtime for maintenance on some of our applications. Sunday, January 23. Downtime will take place from 1:30 AM to 4:00 AM (MT). I realize we're past that, but AFAIK, its back up and running. PM me if there's something I can do for you.

Thanks for the offer Matt but your fellow Dish employee Tony already responded to a pm I sent him and answered the simple question I had. :rolleyes::mad:Tony did say that the chat was still down and I got NO WHERE trying to talk to a live person today via phone. I'm very grateful to have you guys around here!:up

Ed
 

KAB

SatelliteGuys Master
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Sep 20, 2005
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Fishers, IN
Hi, I haven't been able to get CHAT fo Dishnetwork for months...can someone assist me. I need to order new receiver.
thanks, lee

Don't know why. No one else seems to have had a problem for over six months. Have you tried contacting one of the DIRT (Dish Internet Response Team) members? Go to Forum page, down to bottom, look for user(s) in RED.
 

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