EHD message on Hopper 3 tonight

PirateTodd

PirateTodd

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Apr 30, 2013
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Ohio
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One of my EHD have not been working the past few days and when I disconnected it and plugged it back into Hopper I got this message. I sure how there is a way around this. It was working just fine a few days ago. Any suggestions ?
 
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Bobby

Bobby

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You mention 'one of my EHD.' That implies that you have more than one. Now does the second one work on that same receiver? Which receiver are you using? Is the EHD that is not working today plugged into the same receiver that it was working on the other day? Do you have more than one EHD plugged in at the same time on that receiver?
 
PirateTodd

PirateTodd

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Original poster
Apr 30, 2013
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5
Ohio
Yes I have one other EHD attached. Second one works with no problem. I have the Hopper 3. Yes the one that is not working has always been plugged into this receiver and usually both are always plugged into receiver at same time
 
Bobby

Bobby

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Yes I have one other EHD attached. Second one works with no problem. I have the Hopper 3. Yes the one that is not working has always been plugged into this receiver and usually both are always plugged into receiver at same time
Try this, Take both EHD's off of the Hopper 3. Unplug the Hopper 3 for a minute then plug it back in. After you get the entire boot up to finish, plug the EHD that doesn't work properly back in. Does it work now? If it does, plug the second one back in. do they both work now?
 
P

peggy97850

SatelliteGuys Pro
Mar 16, 2012
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Western US
Last update caused issues with EHD's, new software was released last night (332), my EHD is now working so give it some time.
 
PirateTodd

PirateTodd

Thread Starter
SatelliteGuys Family
Original poster
Apr 30, 2013
84
5
Ohio
Last update caused issues with EHD's, new software was released last night (332), my EHD is now working so give it some time.

Were you getting the same error I'm getting saying you had to reformat EHD for it to work ?
 
PirateTodd

PirateTodd

Thread Starter
SatelliteGuys Family
Original poster
Apr 30, 2013
84
5
Ohio
Try this, Take both EHD's off of the Hopper 3. Unplug the Hopper 3 for a minute then plug it back in. After you get the entire boot up to finish, plug the EHD that doesn't work properly back in. Does it work now? If it does, plug the second one back in. do they both work now?

I tried this and when I plugged in the one not working it says it needs to be reformatted in order to work. I really don't want to lose all the recordings on it :(
 
N

n0qcu

Supporting Founder
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Sep 7, 2003
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Earth
Contact DIRT and have them send a hit to see if that helps.
 
S

ScottJD

Active SatelliteGuys Member
Dec 3, 2016
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1
Columbus, Ohio
Contact DIRT and have them send a hit to see if that helps.
So what is DIRT. As a new dish customer that is tech savvy I feel like a sticky post for these acronyms on this site need to be created. I would make it, but I haven't figured out 75% of them yet.
H3, EHD, 50.0, bla bla bla. Yes these I finally figured out. Hopper three, external HD and 50 remote. But I keep running across more and more.
To a new customer to dish and finding this site that seems to have a lot of great information, but if you don't understand the acronyms then the information is useless.
Anyone know if someone maybe already created this post for newbies?
 
P

peggy97850

SatelliteGuys Pro
Mar 16, 2012
594
239
Western US
Were you getting the same error I'm getting saying you had to reformat EHD for it to work ?
Several people on the other Dish forum have had the issues & the new update fixed it. If you have latest software version 332 & still have a problem contact someone - otherwise just wait till your receiver gets it. Do not format your EHD.
 
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PirateTodd

PirateTodd

Thread Starter
SatelliteGuys Family
Original poster
Apr 30, 2013
84
5
Ohio
Several people on the other Dish forum have had the issues & the new update fixed it. If you have latest software version 332 & still have a problem contact someone - otherwise just wait till your receiver gets it. Do not format your EHD.

I didn't reformat it yet. I'm holding out hope. I don't have new update yet so I'll keep my fingers crossed
 
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david_jr

david_jr

SatelliteGuys Pro
Pub Member / Supporter
May 7, 2007
2,575
820
Hancock, MA - The Berkshires
So what is DIRT. As a new dish customer that is tech savvy I feel like a sticky post for these acronyms on this site need to be created. I would make it, but I haven't figured out 75% of them yet.
H3, EHD, 50.0, bla bla bla. Yes these I finally figured out. Hopper three, external HD and 50 remote. But I keep running across more and more.
To a new customer to dish and finding this site that seems to have a lot of great information, but if you don't understand the acronyms then the information is useless.
Anyone know if someone maybe already created this post for newbies?

Welcome aboard! Hang around for a little while and you will figure things out quick enough.
 
Z

ZachS@DISH

SatelliteGuys Pro
Jun 14, 2011
1,726
171
Denver, Colorado
So what is DIRT.

DIRT (DISH Internet Response Team) is a group of DISH Social Media agents that monitor this forum. The Social Media team also monitors our Twitter and Facebook pages, a few other forums, and also helps reply to emails. The names that appear in Red are DISH Social Media agents.
 
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Kizzer

Kizzer

SatelliteGuys Family
Aug 16, 2016
70
38
Nebraska
I need the 332 update to (hopefully) solve me EHD problems, too. Any way I can force the update faster?
 
KAB

KAB

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Lifetime Supporter
Sep 20, 2005
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Fishers, IN
I need the 332 update to (hopefully) solve me EHD problems, too. Any way I can force the update faster?
No. It's is spooled nightly. No getting in front of the line.
 
M

mrbrock72

SatelliteGuys Family
Jan 15, 2016
57
14
Oklahoma City, OK
Yeah I have been waiting for a couple days now to get U332. I have been putting it into standy-by but only the guide update downloads. I usually get the updates quickly but not this one. I contacted dish support via chat and they could not really do anything.
Since I got U331 on 10/21, one of my EHDs has not worked but the other one has been fine.
 

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