Error 403

[Yragha]

Seems lately (and I've only had Dish now 4 days) that when I turn on my 722k it shows the error listed above stating "your receiver needs to be configured with your remote."

I went thru the process yesterday but again today when I turned it on it says this again. You can "cancel" out to which it states you'll never see this message again but I'm just wondering if I could possibly have a bad receiver?

Your input would be appreciated.

Thanks

 

[whatchel1]

Have you configured both of the remotes?

 

[Yragha]

Shouldn't the tech have done this when he installed the system?

 

[whatchel1]

Should

Shouldn't the tech have done this when he installed the system?

He should have but doesn't mean that he did.