Insight's CEO started his blog in May 2008 (with his first post, ldquo;Why the #*@# Am I Doing This?rdquo in part to challenge the conventional wisdom that most companies play their cards close to their chests. He has religiously filed his daily musings — and he writes it himself — on everything from customer service issues, Washington regulation and technology to industry initiatives like Tru2way.img src="http://feeds.feedburner.com/~r/MultichannelBreakingNews/~4/491134284" height="1" width="1"/
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