finally had a positive experience with dish

[iliketj]

i haven't been happy with dish at all lately, especially their guide giving me the wrong info. i was paying about $99 a month. I had the 250 teir but National geographic has been nothing but garbage lately (I can't stand the dog whisper) so i down graded to the 200 teir. i also got rid of the hd platninum (10 bucks a month for garbage, although fitness beauties or whatever the hell that show was caught my fancy for a few seconds). I also got rid of hbo (more garbage i never watch). the csr did give me hbo and showtime free for three months.

so at the end of it all i went from basically $100 to $64. the csr was competent (american) and easy to deal with.

 

[KAB]

Their guide is not their guide. It comes from Tribune Media, same as Directv. The rest was YOU choosing to get rid of the fat, with a bonus.
So, KUDOS for that.

 

[Mr Tony]

are you sure both use the same company? Reason I ask is when there is a last minute change of a sporting even (game gets rained out and played the next day or a NASCAR race rescheduled) Directv usually gets the guide updated but on Dish it doesn't. I've seen this on both E* and on a DTVPAL DVR

 

[KAB]

are you sure both use the same company? Reason I ask is when there is a last minute change of a sporting even (game gets rained out and played the next day or a NASCAR race rescheduled) Directv usually gets the guide updated but on Dish it doesn't. I've seen this on both E* and on a DTVPAL DVR

Paragraph 6:

Tribune Media Services and Common Sense Media Announce Partnership to Help Parents Make Entertainment Choices

 

[Ghpr13]

Paragraph 6:

Tribune Media Services and Common Sense Media Announce Partnership to Help Parents Make Entertainment Choices

I just read that article and I notice it had TiVo using the same guide too. When I had my TiVo I never had problems with the guide. I wonder if each company uses their own software to present the guide info to their subscribers, thus causing the differences in the guides???

Ghpr13

 

[DSSfix]

i haven't been happy with dish at all lately, especially their guide giving me the wrong info. i was paying about $99 a month. I had the 250 teir but National geographic has been nothing but garbage lately (I can't stand the dog whisper) so i down graded to the 200 teir. i also got rid of the hd platninum (10 bucks a month for garbage, although fitness beauties or whatever the hell that show was caught my fancy for a few seconds). I also got rid of hbo (more garbage i never watch). the csr did give me hbo and showtime free for three months.

so at the end of it all i went from basically $100 to $64. the csr was competent (american) and easy to deal with.

Good move - think I'll try that

 

[ps2baseball]

I had one today too! I called them to tell them I wanted to cancel, and canceled!!!

TurboHD, the biggest bait and switch in the history of television!!!!!

 

[Mr Tony]

I just read that article and I notice it had TiVo using the same guide too. When I had my TiVo I never had problems with the guide. I wonder if each company uses their own software to present the guide info to their subscribers, thus causing the differences in the guides???

Ghpr13

I wonder that too. Like I say I've seen examples in the last couple months where a game gets postponed and the D* guide updated but the E* or DTVPal DVR didnt...yeah I know the DTVPal DVR is an E* product

 

[pabeader]

wonder if that is why the D* guide is so slow? they may be doing a continuos refresh of the guide data.

 

[Mr Tony]

My D* guide isnt slow...

and I did get a e-mail from someone who explained how that works. When there is a update like that it manually has to be changed in the system if its like next day or something. If its a few days away the normal update would fix that