Has anyone got Amazon Prime working on their Joey's? (5 Viewers)

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bookworm370

SatelliteGuys Pro
Pub Member / Supporter
Jul 11, 2009
794
337
Columbus, Ohio
I've tried for weeks calling into Dish Support. Some say that Prime should work on the new Joey 3's, others say it's not supported, which is weird as the Joey just receives a stream from the Hopper 3. I can get Amazon Prime fine on the Hopper, but I can only see Netflix on my Joey's. I have check that I do not have the prime channel locked out and not removed from any favorites list.

If anyone has managed to get Amazon Prime to show up on your Joey, can you post how you did it? It's a little frustrating, starting something on Prime, then going upstairs to continue watching and NADA.

Thanks,
B
 
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Bobby

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Sep 7, 2003
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Amazon Prime is not available on any Joey of any kind. Most say that this is an Amazon decision based on non-availablility of HDR or certain audio standards on the Joeys.
 
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bookworm370

SatelliteGuys Pro
Pub Member / Supporter
Jul 11, 2009
794
337
Columbus, Ohio
As the Joey's just mirror the Hopper 3, just curious if Dish could address this with a software upgrade to the Joey's or is the physical hardware not in the Joey 3's? If the 2nd, then we're up sheets-creek. Time to wait for a Joey 4 and pay more money! Thanks
 

KaptainRandom

SatelliteGuys Pro
Jun 6, 2013
547
345
mesa az
As the Joey's just mirror the Hopper 3, just curious if Dish could address this with a software upgrade to the Joey's or is the physical hardware not in the Joey 3's? If the 2nd, then we're up sheets-creek. Time to wait for a Joey 4 and pay more money! Thanks
The hardware in the joeys is not the same as the hoppers...
There a versions of streams which the hopper can decode but the joey cannot.
The joey is not a mirrored hopper.

Sent from my SM-G930P using the SatelliteGuys app!
 
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chuck1122

New Member
Sep 26, 2021
1
0
Spokane,wa
I've tried for weeks calling into Dish Support. Some say that Prime should work on the new Joey 3's, others say it's not supported, which is weird as the Joey just receives a stream from the Hopper 3. I can get Amazon Prime fine on the Hopper, but I can only see Netflix on my Joey's. I have check that I do not have the prime channel locked out and not removed from any favorites list.

If anyone has managed to get Amazon Prime to show up on your Joey, can you post how you did it? It's a little frustrating, starting something on Prime, then going upstairs to continue watching and NADA.

Thanks,
B

It works just fine on my 4k joey.
 

ethanlerma

SatelliteGuys Pro
Jul 1, 2021
205
288
Texas
I just noticed that while Prime (channel 301) shows on my HWS and my Joey 3, it doesn't show on my wireless Joey. I reset the Joey but that didn't do anything. Is there a reason for that or do I need to do something?
Wireless Joeys are the same hardware as a Joey 2.0, which does not support prime video. Only receivers that do are the Hopper 2/3/Duo, Joey 3 and Joey 4K.
 

ethanlerma

SatelliteGuys Pro
Jul 1, 2021
205
288
Texas
I didn't know that. Thanks.

P.S. I assume that goes for the newer wireless Joey as well.
That is still unknown, but I don't see why it would not be supported. Since the new Joeys are probably coming out at the same time I presume they are based on the same components, with the wireless model having a Wi-Fi chipset added on. So unless they decided to remove prime video off the Wired Joey 4.0, it should be on the wireless one as well.

Speaking of which, I took another look at the FCC filing the other day for the new Joey's and the request for confidentiality expires on 11/25, so we might see either a release or the information withheld by the FCC out soon (Internal/External pictures and User manual). Or if these requests can be extended then maybe still nothing (IDK enough about how these legal things work).
 
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