HD channel authorization SLOWER than SD channels on 622?

smooth28la

SatelliteGuys Pro
Original poster
Feb 16, 2004
294
0
I called in 20 minutes before I had to leave for work to activiate a new 622.

All my SD channels came in quickly but after waiting for 20 minutes and doing switch check twice, none of the channels in the HD Pack ($9.99) and Voom pack are coming in. They all show RED. When clicking on them, it says "Call 800-333-dish to activiate HD channel feature"

Huh?

The HD demo channel came in fine.

My other HD receivers are just fine with these channels. My 622 wasn't when I left the house but perhaps it's fine now (am at work).

Does anyone have similar experience that the HD channels took longer to authorize on the Vip receivers?
 
Well, I wonder if it's because I have the old HDPack/Voom for $15 instead of the Platium/metallic basic package that's causing the problem.
 
Dish has activation issues, now it takes twice as long to activate all 301/311 remans and new 311 receivers, once they activate and download the updated EPG they then have to download a firmware update.