Their own employees were telling people that -- and not just me either!
Sadly the CSRs aren't a good source of information. The concept of "CSR Roulette" gets discussed here often, because every CSR seems to give different information. I hope Scott & crew brought this up at Team Summit as an issue that Dish
must address.
And during a Charlie Chat they proclaimed the large $10 price increase to TurboHD packages would be worth it for all the HD channels coming -- which at the time seem to jibe with what I was being told. All that sure seems like a trick now because TurboHD subs have barely gotten anything meanwhile the Classic+HD packages that went up much less (only $3-5) are getting all the new HD channels.
I'm pretty sure that "will be worth it" quote came from the retailer chat, which the average customer wouldn't know about if Scott & others here didn't summarize the meeting.
http://www.satelliteguys.us/dish-ne...8th-dish-retailer-chat-recap.html#post1630955
Turbo Bronze went up $5
Turbo Silver went up $7
Turbo Gold went up $10
AT100 went up $2
AT200 went up $3
AT250 went up $3
DVR Advantage Classic 100 went up $5
DVR Advantage Classic 200 went up $8
The only packages that made out well were the Dish Latino w/ Locals (price decreases), Welcome / Family packs (no change), and HD Absolute (no change).
The Turbo Gold folks have the biggest reason to be pissed off -- they took a $10 price increase and only got the same channels (CMT, Spike, and Comedy Central) that the Turbo Bronze folks received.
I can see the smaller increase on the Classic packages -- they were already paying for those channels before the HD feeds were added.
As for the Turbo packages, I'm interested to see what Dish comes back with after the discussions at Team Summit. I get the feeling that they raised prices on TurboHD simply because they can -- there's no competing options from DirecTV or cable companies to keep the prices as low as they were on those plans. It is in their best interest, however, to stop the bleeding of subscribers leaving.