Help-Hopper wants to reformat my EHD

A

ae4ac

Thread Starter
Well-Known SatelliteGuys Member
Pub Member / Supporter
Sep 12, 2007
33
6
Oak Ridge, Tennessee
I have had an EHD attached to my Hopper for several years. I have only used it occasionally but it has worked flawlessly until recently. Now when I try to go to it I get a message that says it is configured for use with another Dish account and wants to delete all of my content. I have tried rebooting the receiver to no avail. I think I have seen this problem discussed in this group before but my search could not find anything. I would hate to loose all my recordings.

Does anyone know of a solution?
 
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dweber

dweber

SatelliteGuys Pro
Pub Member / Supporter
Jul 29, 2005
1,363
1,651
Plain City, OH
Your hard drive should be associated with your Dish account. I assume you have not changed your Dish account. I would call Dish technical support and have Dish send a hit to your Hopper so it reauthorises your external hard drive.


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S

syphix

SatelliteGuys Pro
Jun 24, 2004
496
167
Minnesota, USA
I had to reformat my EHD when I bundled my DISH and Frontier telephone/internet service ages ago. Billing then went through Frontier and they changed my account number...forcing the reformat. Have you bundled through another provider recently?
 

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