So my 4+ year old Hopper3 has died. It won't turn on at all, there is just a humming/fan noise. No lights, no buttons work. We've had to do the "unplug, wait 5 minutes" to get it to works few times recently, but it seems to have finally kicked the bucket. Any advice to get it working or get our recordings off it or backup the remote one more time? Best way to contact Dish to get a new Hopper3? In also paying an arm and a leg for service right now so I wouldn't mind tips on lowering the cost during this also.