Joey keeps freezing

[Randaldriver]

My hopper DVR is about 50% full and my Joey when I open DVR it becomes very sluggish and then freezes.

Does my hard drive need defragged?

Thanks

 

[Randaldriver]

My hopper DVR is about 50% full and my Joey when I open DVR it becomes very sluggish and then freezes.

Does my hard drive need defragged?

Thanks

I’m replying to my own post because of course all I had to do was turn off the Joey and back on. Unplugged it for a few seconds plugged it back in now everything‘s fine. So it appears nothing is wrong with the hopper/DVR.

 

[HipKat]

I’m replying to my own post because of course all I had to do was turn off the Joey and back on. Unplugged it for a few seconds plugged it back in now everything‘s fine. So it appears nothing is wrong with the hopper/DVR.

You can’t defrag the hard drive anyway. But typically if you’re having problems, turning it off and back on isn’t fixing the problems, it’s possibly just masking it briefly. Chances are it will show up again.

 

[zalewskim]

My hopper DVR is about 50% full and my Joey when I open DVR it becomes very sluggish and then freezes.

Does my hard drive need defragged?

Thanks

My Joey has to be re-booted every night.

 

[sktrus]

Hey HipK;
What is the life expectancy of joeys? I imagine they need to be replaced eventually. My joey2 (the one I use every day and have 3) seems to be giving me early warnings now and then. Sluggishness, occasional black screen after turning it on, etc. Not too often. Unplugging and plugging it back always help.

If we request another unit what is the procedure? Do we call Dish before (to give the SN printed on the unit) or set it up, go to settings and call to give whatever is needed to make changes in our accounts?
I am preparing myself for the future.

 

[bnewt]

I have a couple of wireless joey's that I have occasional problems with.
I turn them on, but all I get is a black screen. Sometimes I can reboot the joey
and the picture returns, other times I have to reboot the associated HWS for
the picture to return.

 

[charlesrshell]

I have a couple of wireless joey's that I have occasional problems with.
I turn them on, but all I get is a black screen. Sometimes I can reboot the joey
and the picture returns, other times I have to reboot the associated HWS for
the picture to return.

Have you tried clicking the channel up/down button? My Hopper 3 Plus and all my Joey 4s have the black screen issue on turn on. Using the channel up/down button wakes them up. Long time issue.

 

[HipKat]

Hey HipK;
What is the life expectancy of joeys? I imagine they need to be replaced eventually. My joey2 (the one I use every day and have 3) seems to be giving me early warnings now and then. Sluggishness, occasional black screen after turning it on, etc. Not too often. Unplugging and plugging it back always help.

If we request another unit what is the procedure? Do we call Dish before (to give the SN printed on the unit) or set it up, go to settings and call to give whatever is needed to make changes in our accounts?
I am preparing myself for the future.

There's no real life expectancy. Some fail sooner than later.

I would just call for tech support, tell them you're having issues with shutting down and get a tech out there