When I turned on the TV today I noticed that I lost the Cinemax channels for a penny a year. Has anyone else lost these channels today? My 1 year isn't up until next summer.
I got both letters. The first said it was coming off my account and I wouldn't be charged further. (It hasn't and I got charged another penny.) The other said the deal is ending and my bill was going up $12.99/mo. That hasn't happened either.This is profoundly idiotic, of course, but sadly it's also typical behavior for Dish.
Me: Can you also verify that I will not be charged the $12.99 for Cinemax now that the 1 cent deal is over?
CSR: The end date of this offer would be 12/25/2010.
CSR: Once it is over, it will not be renewed as we do not have this offer any more. Please do not worry, you will not get charge for the regular charge.
Me: So my Cinemax will continue until 12/25/2010 even though the penny deal is now over (and I won't receive any additional billing?)
CSR: I'll make a note of it.
Me: As long as it doesn't cost me anything more than a penny, it can stay on my account, but I rarely watch it and if it costs more than a penny, I want it off.
CSR: Be assured that it will not cost more than a penny.