Lost HDMI on 411

A

AT&TDishman

Thread Starter
SatelliteGuys Pro
Oct 4, 2006
315
0
Indianapolis
Help!!! Lost my HDMI when L3.42 switched back to L3.41 yesterday. Is this a Dish software issue, or did my HDMI croak on its own? The component connection works fine, but I just spent big bucks for a HDMI cable.
 
boba

boba

SatelliteGuys Master
Dec 12, 2003
11,350
1,033
Dorchester, TX.
The 211/411/622 have all had reports of HDMI failures many dealers are using COMPONENT ONLY because it is reliable where HDMI has had many problems.
 
A

AT&TDishman

Thread Starter
SatelliteGuys Pro
Oct 4, 2006
315
0
Indianapolis
Just called AT&T Dish and they told me it is definitely a software problem. With the new update the problem should be solved. However, she did not know when that would be since L342 was so bad.
 
A

AT&TDishman

Thread Starter
SatelliteGuys Pro
Oct 4, 2006
315
0
Indianapolis
For whatever it's worth the CSR asked what the Bootstrap was. Mine was 1111 and she said that told her something about the problem.
 
Jim5506

Jim5506

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Oct 19, 2004
7,727
2,632
Lubbock, Texas
Most problems with HDMI are hardware NOT software related!!
 
SatinKzo

SatinKzo

Supporting Founder
Supporting Founder
May 22, 2004
6,232
83
Louisiana
Don't take the software excuse. I got my 211 completely replaced due to my HDMI failing after 10 months of use. I also noticed on my replacement, it says refurbed, but the old sticker under the new (refurbed) sticker had the same mainboard number as my dead unit.
 

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