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Message: [QUOTE="barfo, post: 2633961, member: 38386"] Thanks for the informative replies. Management and maintenance have been given authorization to reboot and retune a receiver when it gets stuck, as happens on occasion like after a power spike. Is each receiver electronically authorized to receive only one channel? If they are set to receive a wide range of channels, I would ask management to simply change a useless channel to FX or whatever on a temporary basis just to prove that it can be easily done. Management is being told by the provider that these channels cannot be received, but management (and yours truly) thinks this is BS. Management is willing to pay extra for an enhanced package, as the missing channels stop people from switching from the cable company to their in house system. [/QUOTE]