orGaryPen said:You left out a few:
3. Unable to acquire 148 bird when using 811 with Dish Pro switch/LNB.
4. Intermittent Closed Caption.
5. Some user are reporting that Dolby Digitial is not working properly.
6. Often goes into "acquiring signal" mode when going to the EPG directly from an OTA channel.
7. System lockups. In my case, at least once-a-day. when switching from OTA to EPG or sat. channel.
8. Recall button does not work when trying to recall channel between an off-air station and a dish station.
9. EPG needing to reload after being in either OTA or power off mode for a while. What is the point of 44-hour memory, if it can't remember it in those two situations?
10. VCR timer not working correctly if 811 is switched off. The recent software update at least finally enables the VCR timer to work if the unit is left on, though. That's a start.
11. Not able to tune a digital OTA station with less than 49%, and signal strength fluctuately wildly on some stations, that are received perfectly by Dish 6000 and other non-Dish OTA receivers.
Otherwise, the 811 works perfectly.
While many of the bugs are related, they are indeed separate issues. And, IMO, a poor design and/ feature is worse than a bug, since it is may not be correctable through software update.
That would be cool.
Personally, I'd like to see:
-EPG local channel info mapped to the OTA locals. (I believe D* HD receivers do this.)
-Wide screen EPG and menus. (D* HD receivers do this.)
GaryPen said:To me, many of the ones on that list are major. Maybe not #1 priority, bit certainly #2.
#3, 4 and 7 are certainly #1 priority for those effected.
#6, 10, and 11 are #2 priority for me, and probably many others, as well.
I'd give the rest #3 priority.
Having a workaround for #6 doesn't make it any less a PITA. The natural inclination is to simply push the Guide button, when wanting to view the guide, regardless of whether one is watching a Sat or OTA channel. I often hit "Guide" without thinking, while viewing OTA channels, kicking myself afterwards.
If I, a person who has made his living working with Audio and Video euipment for well over 20 years can make such a "mistake", then it would be correct to assume that most 811 users do the same, and are stuck with an "acquiring signal" and possibly also a "downloading program data" screen for many minutes, if not a complete system lockup. That one is a #1 priority, in my book.
There are still some random lockups on the 811. These will be hard to ferret out because not a lot of details are available as to the root cause and most of it is explained as random lock ups. Maybe fixing the other issues will help stabilize the box for all concerned.
I guess the difference between your view and mine is you are looking at things with the prespective of the effect you feel. I try to look at the issues from an overall perspective and the number of people that would be effected and the pain people would expect. As for the exposure, I look to these boards to see how many post are related to a particular issue.
Example: Closed Caption. I have never used it period. From the post I have read some people use it a lot but my guess is the numbers are small compared to the total 811 user space. That is why I would lower the priority. I am sure in some cases this is an essential feature. Others it is in the nice to have catagory. So I could see the argument for a higher priority classification....
Maybe it is just my software background getting in the way... but I tend to look at things in a more global scale.
GaryPen said:Not exactly. You're looking at it from the SUPPLY SIDE perspective, not global scale. There's a difference, and I'm sure your years in the software industry contribute to that perspective.
I'm looking at it from the consumer perspective. The consumer perspective is that a product should work correctly out of the box. Period. If, for some reason, there are problems, they should be minor, and the company should do everything they can to correct the problems ASAP. Echostar appears to ignore both of those basic consumer needs on a regular basis.
As for the CC, it's an annoyance for me right now, since it works after reboot. However, for the people that don't use it, which are no doubt the majority, I'd say it's a major problem if they can't turn it off.
You bet I do! :hahasprinklerguy said:...Nothing like watching Boxing...only to have your eye constantly drawn to what Larry Merchant is saying...it is bad enough I have to hear that guy..let alone have to read what he is actually saying. I like it better when I can tune him out...I can't understand half of what he friggin says anyway...I don't want to read it. When I can read what he says...then I know what he is saying and I realize he is even more mindless than I thought he was when I couldn't understand what he was saying....follow that?
It sure is annoying, ain't it? Why can't they get that one right, I wonder? If I understand correctly, the model 6000, which has been out for years, still does that! Amazing. (and not in a good way.)Kevinw said:6 and 9 are a priority. It is critical if you have to plan your viewing based upon will the box work or not. Should one have to set up channel to watch 5-10 minutes before hand just in case you have to reboot?
I never had these problems with my OTA only tuner. You should be able to turn on your TV and watch it with out waiting for everything to load..
JoeSp said:I would like to take anyone here to task and see if ANYONE has purchased a HD receiver -- either freestanding or part of an integrated HDTV -- that did not have any bugs to chime in!! I have been in the HDTV market for three years and there has not been ONE--thats right--one HD OTA or OTA/Satellite unit that performed to the specs provided by the manufacturer for the stated unit.
We are are still in the product development stage of HD. Heck--the FCC still cannot agree on PSIP standards nor can they agree on what is and what is not HD! The FCC cannot agree what is an acceptable signal strength nor how much power a station must use for their HD signal! They cannot agree on how to deal with multipath and there has not been a final approval on which type of HD signal to use!! How can any manufacturer make a product bug free when there are no set specs and you can make them up?
And before anyone here pips up about the HDTVs with internal HD receivers--don't!! I had a Sony XBR57 and the tuner was replaced 4 times in 9 months!! I was going to buy the MITS with the HD tuner until my dealer informed me that they were not any better and that they were changing out HD receivers just as often!
Here is my gripe in a nutshell--YES the 811 has bugs. Every standalone HD or HD/Satellite receiver has bugs. If you do not like the unit do not buy it or return it--pretty simple. AND, if you decide you do not like the unit and replace it GET OUT of the forum and stop complaining. Go to the forum for your new equipment and converse there. People on the E* site want to hear from users not outside complainers.
As for the DD on the 811--when the HD product has DD being broadcast I have always received the DD signal. Not all HD products do DD--they usually state when they do. I have posted on this site before that there are some receivers that will not work with the 811 and that there are settings you must change in order for the 811 to work with others. Dish has acknowledged that there are some receivers that the 811 DD output will not work with. They are trying to see if that can be fixed--but for the majority of users--when DD is being used they are hearing it. I do not call this a major bug. I call this a minor inconvience--some of you might have to buy a new audio receiver to solve this--I recomend a Denon--works with everything.
As for the signal lock--that is EVERYONES complaint about every HD product on the market. Does anyone check the power output of the stations that they are trying to receive?
The site 'www.antennaweb.org' will not only help you find the right antenna for your location it will also help you find out the power levers of the different stations in your area. You will be very surprised at the differant power levels stations are using. AND, they do not use the same power level all the time!
While everyone has the right to complain and there are many situations where complaining and reporting problems is important in order to help find solutions--going onto a forum where you have no investment (ie--you do not use product or service) to make your sour voice heard is not helping to solve anything.
I agree with the original poster--I have tried several OTA products and the 811 is as good a product with the features it offers as anything currently on the market. Is it bug free--NO. Is it perfect--NO. Is it the best HD receiver on the market--Who Knows? However, for many of the new HD enthusiasts just entering into the market the price point the 811 is at currently makes the 811 a good addition to your home viewing pleasure -- even with its shortcomings.
GaryPen said:That's pretty funny. Oh. You were serious.
snathanb said:I am really starting to wonder if they snuck in a hardware revision recently. I have had mine for only 10 days but....
DD always works
I've never had it lock up, never have had to reboot
No 49% problems...get immediate signal on all digitals.
I've never had CC come on, except the one time I turned it on.