Need help with Vip 922Duo

Henry Sanchez · Mar 25, 2015

Hello Satellite Guys community, i need your help with my 922, i just bought it about a week ago, i have 3 satellite dishes (77 W, 119 W and 129 W), with cal-amp Lnb's, and 2 SW-31 for combine them, but, when i go to point dish menú on the receiver, i can't find the option: dish 300,dish 500, superdish, etcétera.
The point is when i select Check Switch, the system start to count from 0 to 38 steps, and the result is system only find 119 W and 129 W Sats, but 77 W is missing.

Before 922, i had Vip 222 receiver, with the same satellite dishes and everything mentioned above, and the receiver was working with 3 satellites without any problems. Now, i have 2 questions:

Do you think 922 won't work with this satellite dish configuration? do i need to install dishPro lnb's and DPP34 switch instead of Cal-Amps and SW-31?

I attached a pic of the screen.

I´ll appreciate your help with this issue.

Have a nice Day!!!

ChadT41 · Mar 25, 2015

Does it ask you to save the matrix after finishing the test?

Henry Sanchez · Mar 25, 2015

Yes... It does.. But i don't know why does not recognize the third satellite (77W). As i mentioned, with vip 222 receiver, everything work perfect.

ChadT41 · Mar 25, 2015

Next time, select save(if you haven't already)

boba · Mar 25, 2015

With Legacy LNBs you can't feed a SW21 into another SW21. Are you sure they are both SW21s are you sure it worked before with 3 satellites?

Henry Sanchez · Mar 25, 2015

boba said:
With Legacy LNBs you can't feed a SW21 into another SW21. Are you sure they are both SW21s are you sure it worked before with 3 satellites?

Hi boba, the switch that i'm using is SW-31.. I use 2 of them because 922 is dual tuner.

Henry Sanchez · Mar 25, 2015

Henry Sanchez · Mar 25, 2015

Henry Sanchez said:
View attachment 105740

I use 2 SW-31 with 3 dual lnb's...the result is 2 cables out from the switches to each satellite input of the 922..

JSheridan · Mar 25, 2015

I think you need DishProPlus LNB's and switches for 922's and Hoppers.

bobvick · Mar 25, 2015

I think you are going to be missing a lot of channels by not having 110 in there as well. You might want to think about going either WA (110,119,129) or EA (61.5,72,77) only. And like JSheridan stated, I am pretty sure that the 922 and up just work with DPP equipment. Which means you will need a DPP44 switch, or a DPP33 if you can find one, to hook those dishes to.

boba · Mar 25, 2015

Henry Sanchez said:
Hi boba, the switch that i'm using is SW-31.. I use 2 of them because 922 is dual tuner.

Sorry DISH doesn't make SW31s I assumed it was a typo. Being you are located in Mexico I didn't take into consideration the other products you may have available.

Henry Sanchez · Mar 26, 2015

Oh i see, well, i´ll take your recommendations, i'm goin' to consider about DPP lnb's and Switch. Thanks for your support!!

JSheridan · Mar 26, 2015

Or you could get a 722K.

TimberWolf · Mar 26, 2015

Henry Sanchez said:
But i don't know why does not recognize the third satellite (77W). As i mentioned, with vip 222 receiver, everything work perfect.

Did you let it download the software?
I've seen 922s that won't recognize 77 with a 1000.4 ea lnb until it is has downloaded and another checkswitch is run

Claude Greiner · Mar 26, 2015

Hook it up to 119 only. Do the software download and see what happens then

Henry Sanchez · Mar 26, 2015

Okay guys... Thanks for your comments.. I'll download the software as you say.
I have a dummy question... How can i perform the software update?? I been reading your post that i need to connect sat 119 only, and then perform the software update.. Is there a hidden menú or something to do that?

boba · Mar 26, 2015

Just turn off the receiver and let it sit in standby

MikeD-C05 · Mar 26, 2015

When I first got my 922 I had the eastern arc 1000.4 sat dish. It kept looking for 119 sat so I had to plug it into the 119 sat for the initial check switch run . Once I got that done, it downloaded the software the next step. After I got the software downloaded, I was able to hook it back to eastern arc 1000.4 sat dish and ran another check switch run to get all three sats in my matrix. I then was able to get it authorized by DISH and was up and running. I had the same problem with my hopper and the hopper with sling. So I just put up a side sat dish for 119 only and hooked it into my 1000.4 sat dish permanently. So no matter what new receiver comes up , it will always have 119 sat to take the initial software download without any issues.

Henry Sanchez · Mar 27, 2015

What's Up Guys, i'm here once again, i want to tell to all of you that the procedure didn't work.
I did everything last night, hook up 119 only, perform check switch, and i let the receiver updating all night. I wake up in the morning, hook up 3 satellite dishes, perform check switch, and the same problem persist... 77W still missing on matrix...

Do yo think i need to change Cal-amp Lnb's and install DP Lnb's and DPP33-34 Switch?

JSheridan · Mar 27, 2015

Henry Sanchez said:
... Do yo think i need to change Cal-amp Lnb's and install DP Lnb's and DPP33-34 Switch?

Like was said before, yes. A DPP33 or a DPP44 and the appropriate LNBF's

Need help with Vip 922Duo

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