occasional freeze on video with 811???

[Pwilli]

Hi all - just installed my 811. I notice the picture sometimes freezes for a split second then quickly recovers every so often. I never saw it with my old 4900 box. Is this a known defect of the 811 that will be fixed in a software update; or is my 811 defective?

 

[snathanb]

I haven't seen it discussed.... and I haven't seen in much on mine, until last night.
I probably saw 3 short little pauses during Daredevil on HBOHD last night.
I don't recall seeing it during any other programming, though.

 

[Bobby]

I've been seeing that for the last few days on a few channels, but not all. They do happen to be digital channels though, like HBO-HD and my local OTA ABC.

 

[Jaspear]

Same here. On the Dish HD channels only. I've noticed this since my 811 came out of the box six weeks ago. The freezing only effects the video.

 

[NightRyder]

Hi all - just installed my 811. I notice the picture sometimes freezes for a split second then quickly recovers every so often. I never saw it with my old 4900 box. Is this a known defect of the 811 that will be fixed in a software update; or is my 811 defective?

I've noticed the same; except part of the time after a freeze the video will start stuttering and the only way to correct it is to turn the unit off and back on. Anyone else seeing this?

NightRyder

 

[GaryPen]

My 811 had a case of the stutters one time. I either power-cycled or rebooted to stop it. I don't remember which. I have had some mosaic blocking on HBO-HD recently. IIRC, a check switch cleared it up. (I had just re-booted to take care of some other problem, and didn't have time to do the necessary post-reboot check switch before the Sopranos came on.)

Dish should include a reboot button on the Platinum Pro remote.

 

[s7nn3r]

I am completeley new to having satellite service - and I was convinced that that the dropped frames on my 811 were just part of the deal. I have noted that approximately once per minute, my receiver will drop at least one frame - a little "hitch" in the video only. ESPNHD, HDNET, and my OTA DTV channels all exhibit this issue.

Thanks for your post - I am at least glad to know that I am not the only on affected.

 

[bigthrust]

My 811 had a case of the stutters one time. I either power-cycled or rebooted to stop it. I don't remember which. I have had some mosaic blocking on HBO-HD recently. IIRC, a check switch cleared it up. (I had just re-booted to take care of some other problem, and didn't have time to do the necessary post-reboot check switch before the Sopranos came on.)

Dish should include a reboot button on the Platinum Pro remote.

Oh yeah! Love the Sorpranos in HD.

 

[GaryPen]

Fuggetaboddit!

 

[MikeF]

Does anyone else seem to notice this, when there is a fast-moving scene the picture just goes into a slide-show. I have this problem with OTA. I don't know about sat feed as I only use the 811 for OTA until they fix tha da** thing picture wise. I have tried to watch Nascar on my OTA Fox station but you cannot. It is like the receiver cannot refresh the screen fast enough when there is alot of movement in the scene. If it was a PC I would say it needs a better video card.