Redzone channel 155 not in guide

[ToddG]

Channel 155 does not show up in my guide. I'm subscribed to the multi sport package and all the other channels show up.
Any idea what might be going on. I thought the dispute had been settled.
Thanks,

 

[Bobby]

I’m seeing it just fine. Are you in a Favorites selection of your guide.

 

[ToddG]

I've tried all subscribed and not subscribed and it doesn't show up in any.

 

[Juan]

Check your channel locks

 

[pattykay]

I'm having the same problem with the Dish Gallery app channel 198. It doesn't show up in my guide on my Hopper Duo no matter which list I choose. The weird part is that it did show up there on the day when the app launched, but then it suddenly disappeared.

Here's another weird one. On the All Subscribed list, there is a collapsible channel 296 for subscription VOD. When I uncollapse it, one channel shows up: 296-33 Grokker. (I do not subscribe to Grokker, or any other subscription VOD channel.) When I try to select 296-33, nothing happens.

As far as NFL RedZone, if it was someone on Eastern Arc who did not subscribe to the channel, then I would say that the fact that it is missing is normal. It is HD-only on Eastern Arc, and it is hidden unless you subscribe to it. Since the OP does subscribe to the correct package, I am stumped why it is not showing up. On Western Arc, the SD feed of channel 155 should show up at a bare minimum, even if you do not subscribe to the channel, since Dish just un-hid that feed in today's uplink report. Subscribers would see both the SD and HD feeds, obviously.

 

[Juan]

Wonder what happens when he manually punches the number in

 

[Foxbat]

I’m not seeing Channel 155 in my Guide (I don’t subscribe so I’m not concerned) and punching in 155 does nothing.

 

[Juan]

I’m not seeing Channel 155 in my Guide (I don’t subscribe so I’m not concerned) and punching in 155 does nothing.

Im curious what happens when the op does it...he subscribes

 

[pattykay]

I’m not seeing Channel 155 in my Guide (I don’t subscribe so I’m not concerned) and punching in 155 does nothing.

Which arc are you on? Western Arc should at least see the standard-def advertising slate (or whatever Dish is putting on that channel when it is not showing live coverage) since Dish un-hid that feed earlier this week.

 

[Foxbat]

I’m EA.

 

[ToddG]

I'm on ea and when I punch in 155, it just takes me to the nearest channel.

 

[epokopac]

I'd give Dish a call. Don't let them off the phone until you can see that channel that you are paying for. I'm on EA and both 154 and 155 were "active" in my guide (My Channels, etc.) soon after Dish activated them last Sunday.

 

[Tvland1]

On my eastern arc 211k doesn't show up either..goes from 152 to 161

 

[pattykay]

Meanwhile, on Western Arc, here is what I see on channel 155:

Not only do I not subscribe to NFL RedZone, this receiver is not even activated. This really makes a lot of sense, huh?

 

[ToddG]

I called dish and they said I wasn't subscribed. They promised me a year for free when I signed the 2 year contract. I didn't argue with them when they said they had no record of it. They have been good to me over the years.