Sub for 2 weeks, 511 needs to be replaced

[Phaetos]

Woke up to an error code: 0457. "A serious problem has been detected with your hard disk drive". Great. Had 4 programs on there that I hadn't watched yet, and a ton of stuff waiting to record in the timers. Can anyone tell me exactly what the problem is? Called tech support and am getting a new STB in the mail, 3-5 days before it gets here, ugh. Just curious if anyone knows exactly what that error means for a HD problem?

Phaetos

 

[boba]

Have you tried a power button reset? Also pull the AC power cord for 10 sec. either may reset your box and clear that HD error message.

 

[normang]

Stuff happens, if un-plugging it for a few minutes does not resolve the problem, you will have to wait for the replacement. While its always annoying for a failure to occur, when your dealing with any electronic device, there is always that possibility.

 

[Phaetos]

Don't get me wrong. I fully understand the fail rate of electronics, especially hard drives. Just wondering if anyone knew what kind of failure it really meant instead of just "failed".

 

[normang]

There are moments that I wish error messages were more descriptive or more easily understood, but programmers sometimes don't want to add code to try and describe all the possible different error messages a device could deliver, or they don't do it because of the limited amount of memory in a device, so they go simple and they say "xyz" has failed without any great description of why, other than the obvious that your device no longer works..

At least its a warranty issue and other than the wait to get the replacement, and hoping the next one is flawless, patience is the buzzword...

 

[Phaetos]

Ahh yes, patience. At least playing poker has taught me something Oh well, nothing I can do but wait for the new box to get here sometime next week. I had somehting else to say on this issue, but forgot already. Old age, something else that patience brought with it.