SuperJoey Format Button Not Working

JSheridan

JSheridan

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Just did an install of a HWS and a SuperJoey and the customer had the SJ on an old SD TV. Went to adjust the format and the format button settings had no effect on either SD or HD channels. Is this a SuperJoey bug that I don't remember seeing mentioned?
 
bb83

bb83

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Jan 14, 2012
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Missouri
Just checked mine. If aspect ratio set to 4×3#2 format did not come up. If set to 4×3#1 the format worked. I did have it connected to a HD tv.

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JSheridan

JSheridan

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Did the Stretch and Zoom actually work?

On the install today the screen came up to select the format but nothing changed.

Thanks.
 
JSheridan

JSheridan

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What version software is in your HWS?
 
bb83

bb83

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Missouri
I'm still on the old one,S342.

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JSheridan

JSheridan

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SatelliteGuys Master
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Maybe that's it. Could you check it again after you get the latest update?

Thanks.
 
bb83

bb83

SatelliteGuys Pro
Lifetime Supporter
Jan 14, 2012
566
91
Missouri
Just got S503, never got S503. Super Joey on S558. Same results as before, if aspect ratio set to 4×3#2 format did not come up. If set to 4×3#1 the format worked. Stretch, zoom and gray bars all worked. I do have it connected to a HD tv.
 

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