Charter is closing all US call centers and outsourcing overseas:
http://stlouis.bizjournals.com/stlouis/stories/2006/09/04/story6.html
http://stlouis.bizjournals.com/stlouis/stories/2006/09/04/story6.html
Terrible customer service to get MUCH WORSE
- Thread starter mwgiii
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They have not closed all US call centers. They replaced the 6 they did close with a seperate company that handles calls. Be careful calling after hours, thats when it gets routed overseas.
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