Unauthorized channels

John2021

SatelliteGuys Pro
Original poster
Oct 28, 2021
1,021
438
Los angeles
We went from the premiere package down to the entrainment package. We are still getting every channel in the premiere pack. We have tried the red reset button to unplugging the genie 2 we even called in and had them reauthorize the boxes and nothing.
 
We went from the premiere package down to the entrainment package. We are still getting every channel in the premiere pack. We have tried the red reset button to unplugging the genie 2 we even called in and had them reauthorize the boxes and nothing.
As long as they are not still charging you for the prem. pack, enjoy the extra channels. If you have online access to your account, it can be easily checked on what they're charging you for.
 
looked into my online acct and there's no addon's selected and the package is the entertainment. i am thinking the system didn't update yet and that i prob won't lose all of the extra channels until the system updates. though they used to hit the boxes right then and there to authorize em... i am thinking that i will lose all of the extras once my next bill comes out since i just paid this bill
 
looked into my online acct and there's no addon's selected and the package is the entertainment. i am thinking the system didn't update yet and that i prob won't lose all of the extra channels until the system updates. though they used to hit the boxes right then and there to authorize em... i am thinking that i will lose all of the extras once my next bill comes out since i just paid this bill
I downgraded from Premiere to Ultimate over a year ago and I'm still getting all of the Premier channels including the Premium channels.
 
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