ViP 211 goes dark - intermittently

[jstrait]

After over 5 years of (mostly) trouble-free operation, my 211 has started exhibiting an intermittent issue. Once or twice a day (most days) while watching on the satellite tuner, the TV will suddenly go black. Waiting for 5 minutes or so will cause the receiver to reset itself, reboot, and re-acquire signal. Alternatively, we can power down the 211 and force a reboot and acquire signal. Does this sound like a known issue, and has a fix, or should I just contact Dish and get them to send a replacement 211? Anyone got any advice?

TIA,
Jeff

 

[KAB]

PM one of the DIRT members. Sounds like the receiver is heading south. Honestly, five years is a pretty good run for a receiver.

 

[jstrait]

Thanks KAB!

 

[Mr Tony]

yeah it sounds like the 211 is going to die soon.

I assume it is in a well ventilated area?

 

[ZachS@DISH]

I agree sounds like the 211 is failing. Have you already talked to someone about getting this replaced?

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[jstrait]

yeah it sounds like the 211 is going to die soon.

I assume it is in a well ventilated area?

Yes it is. Thanks!

 

[jstrait]

Thanks for your help Zach - you da man! Got shipment confirmation last night.

 

[ZachS@DISH]

Glad I could help. Let me know if you have any questions when you get it.