ViP612 error 836, help!? (1 Viewer)

ncx

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Dec 5, 2009
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Pennsylvania
can anyone help me, i was trying to get a better signal on my ViP612 receiver because the HD kept on distorting from signals in the lower 40's, anyhow

I tried doing a check switch test and the results are always coming up as Error 836, missing satellites.

I can currently pick up: 77, 72, 61.5 (X) (shown on screen in that order)

i'm at a loss with this, i used to have a Dish 500 now i'm on the Eastern Arc dish which the installer set as a Dish 500 so i don't know if he did something wrong or what.

can anyone please help me? :(
 

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