What should you do if your new DISH remote has a “2” at the bottom?

Solid Signal sells DISH remote controls. We have all the ones that have been available for the last 15 or so years. Most of them will work with pretty much any DISH box you have, but we have different ones so that you can use a remote that you’re comfortable with.

The series 21 remote​

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What you see here is DISH’s series 21 remote. It was the one to get if you had DISH service in the 2000s. It will work with newer devices, but it lacks some of the buttons that newer DVRs need in order to give you the best experience. If you want to use voice control, or go to your Hopper Plus to stream the latest entertainment, this remote isn’t for you. But, if you still have a ViP622 or ViP722 DVR from back in those days, this is what you’re familiar with. And that’s why we sell it.

You’ll notice that the remote in the picture has a “2” at the bottom. Yours may have a “1” or it may have a “2” as well. When you get one from Solid Signal, the remote we send may have either number. But rest assured, no matter the number they all work the same.

Why the 1 and 2 then?​


If you still have one of those old ViP series boxes, you know the answer. Back then, the model for DISH was to have one DVR that could output to two rooms. This was popular for people who wanted to save money, but in the end DISH stopped doing it that way because it was so limiting. If you were watching both TVs at the same time, you couldn’t record anything in the background. And honestly, people wanted to record stuff in the background.

When DISH’s Hopper came out in 2012, it created a whole new way to watch TV. Instead of having one DVR directly output to two TVs, it uses small client boxes at every TV. This lets a Hopper serve up to 8 rooms and record a total of 16 things. In other words, problem solved.

The “1” and “2” remotes were coded so that you wouldn’t accidentally change the channel in the other room by mistake. However, both the “1” and “2 units are the same. You can program either to work in either room.

What if you already have a 2 and you get another 2?​


Here’s the good thing. You own these remotes. Unlike DVRs and clients, you can do pretty much anything you want to with the remote. So go crazy. Paint the bottom with nail polish (it works pretty well.) Use magic marker. Even cut a notch in the side with a jackknife if you want, but just be careful. You own it, so if it breaks, you’re on the hook for a new one.

My point here is, go ahead and relabel that new remote any way that you need to in order to make sure you can tell the difference.

Ready for an upgrade?​


The truth is, those old 622 and 722 DVRs are great. But nothing lasts forever and sooner or later they’re going to give you trouble. If they’re acting up, or even if you just want to upgrade to all the new stuff Hoppers offer, we will make it easy! Call the activation experts at Solid Signal. We will go through all your options and let you choose. You won’t get an overseas call center when you call Solid Signal. All of our fully trained technicians are in our Detroit-area offices and you won’t have to go through a long phone tree to get them.

Just call us at 888-233-7563 to talk about all your choices. Or, use the chat button at the lower right of this page. If it’s after hours, fill out the form below and we’ll get right back to you.


The post What should you do if your new DISH remote has a “2” at the bottom? appeared first on The Solid Signal Blog.

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