About a two weeks ago I decided to re-upgrade to HD. It took about 9 days before the tech finally arrived to do this. He said long waits are becoming commonplace around here (Southwestern Wisconsin) as techs are getting hard to find.
He got out a Dish 1000 and installed it along with a new 722 receiver in my HT setup. I took my 625 and moved it upstairs to replace my 508.
All was well for the first 24 hrs. I didn't get much opportunity to use the 722 as we had some things to get done so it was the following evening before I got around to it. When I turned it on the picture started to jump and flicker ( I had 449 or something software) so I decided to reboot. The unit started to reboot but never came back on. I tried again...nothing.
I called Dish and after about a half hour of trying they said they would send a new machine. Disapointing but hey, s--- happens!
So, the next morning I was on the computer and my wife was watching TV on the 625 upstairs. About an hour later she had to go away. Shortly after that I went upstairs and decided to watch TV before I also had to leave. I turned on the TV and Dish 625 and...what? I had a message that there was no signal or there was something wrong with one of the inputs.
I ran a check switch. Same message. Tried again. Same. I checked all the connections on the 625 and all was right. I went outside and checked all the cable for breaks or bad connections. All was O.K.
I called Dish. The CSR had me run yet another check switch. no good. It was saying it had to complete 50 tests. I was told later that this is way too many.
The CSR told me a tech would have to check it out. The soonest I could get one was July 2, three weeks away. I asked him if he realized that I could be completly without service for three weeks and he said he was sorry but it was the best he could do.
Well, we waited for the new 722 to arrive and I was really worried it wouldn't work because I had gone out earlier and reversed the inputs outside so the feed for the 722 was now going to the 625 and it didn't work.
I was relieved because the 722 did work after all and has been running well since. My wife, who watches a lot of late night TV because she "doesn't like to go to bed early" doesn't want to go to the basement late at night..."It's cold down there!" I have to say I'm geting tired of her complaining but I do understand her frustration.
It is now a week away before the tech is supposed to come. I got Dish to reschedule for the 28th, a few days earlier.
I am totally confused as to what could be the trouble. I got Dish to send out another 625 to try but it made no difference. I am gettin all three satellites 110, 119 and 129 on the 722. If the LNBs were bad shouldn't it affect the 722's performance as well?
Thank you for putting up with my rant.
I am asking here because some of you are quite knowledgeable and may be able to offer some insight to this problem. If not I guess I'll have to wait for the tech.
I don't have to tell you Dish is going to hear about this when all is settled. I've been with partial service for most of the month and no service for nearly a week.
He got out a Dish 1000 and installed it along with a new 722 receiver in my HT setup. I took my 625 and moved it upstairs to replace my 508.
All was well for the first 24 hrs. I didn't get much opportunity to use the 722 as we had some things to get done so it was the following evening before I got around to it. When I turned it on the picture started to jump and flicker ( I had 449 or something software) so I decided to reboot. The unit started to reboot but never came back on. I tried again...nothing.
I called Dish and after about a half hour of trying they said they would send a new machine. Disapointing but hey, s--- happens!
So, the next morning I was on the computer and my wife was watching TV on the 625 upstairs. About an hour later she had to go away. Shortly after that I went upstairs and decided to watch TV before I also had to leave. I turned on the TV and Dish 625 and...what? I had a message that there was no signal or there was something wrong with one of the inputs.
I ran a check switch. Same message. Tried again. Same. I checked all the connections on the 625 and all was right. I went outside and checked all the cable for breaks or bad connections. All was O.K.
I called Dish. The CSR had me run yet another check switch. no good. It was saying it had to complete 50 tests. I was told later that this is way too many.
The CSR told me a tech would have to check it out. The soonest I could get one was July 2, three weeks away. I asked him if he realized that I could be completly without service for three weeks and he said he was sorry but it was the best he could do.
Well, we waited for the new 722 to arrive and I was really worried it wouldn't work because I had gone out earlier and reversed the inputs outside so the feed for the 722 was now going to the 625 and it didn't work.
I was relieved because the 722 did work after all and has been running well since. My wife, who watches a lot of late night TV because she "doesn't like to go to bed early" doesn't want to go to the basement late at night..."It's cold down there!" I have to say I'm geting tired of her complaining but I do understand her frustration.
It is now a week away before the tech is supposed to come. I got Dish to reschedule for the 28th, a few days earlier.
I am totally confused as to what could be the trouble. I got Dish to send out another 625 to try but it made no difference. I am gettin all three satellites 110, 119 and 129 on the 722. If the LNBs were bad shouldn't it affect the 722's performance as well?
Thank you for putting up with my rant.
I am asking here because some of you are quite knowledgeable and may be able to offer some insight to this problem. If not I guess I'll have to wait for the tech.
I don't have to tell you Dish is going to hear about this when all is settled. I've been with partial service for most of the month and no service for nearly a week.