- Sep 25, 2003
GaryPen said:Since you ask...
I went with Dish this time, because I had them before. I was a customer for almost 5 years, before getting married and choosing Cable for our new habitat. (It was easier.) After a year, we got an HDTV, and wanted to enjoy some HD programming. Comcast didn't offer HD in our area, and Dish's carrot of free HD equipment and 3 months free AT120 w/HBO-Max was hard to resist. Unfortunately, I didn't do the research to see how much they changed in the year I was away.
When I first subbed back in 98, they were the little DBS that could. Charlie had a homey, "aw shucks" appeal. His Charlie Chats made me feel like he really cared about his customers, compared to the big, bad, corporate DirecTV. Dish offered more channels, and lower prices for programming and HW, as well. I never had an issue with my Dish HW back then, either, except for a bad switch.
Dish is no longer that company. They have grown too fast. Their HW development and manufacture is a friggin' joke. Charlie talks Bullsh!t, and breaks promise after promise like some two bit politician. Their policies are unfair to consumers. That is, if you can even keep up with what they are, since they change constantly. Their corporate strategy is on par with the government's Iraq strategy.
Despite having Dish Club coupons, I would never recommend Dish to friends, colleagues, or acquaintances. I always recommend DirecTV to those who ask.
I fully intend to bail, probably before my contract is up. However, since we only recently signed on as new subs (new address, phone number, wife's name), we have a while to go. I'll bail when there are only a few months left, dropping to the minimum AT60 at $25/mo. But, I need to wait at least until the end of baseball season, as DirecTV doesn't have supers, and I like my WPIX. I guess I'll have to spring for MLB EI, once I switch.
Interesting and thanks for the candid info.... Back on thread now..