Recent content by agentc13

When I had a Hopper & SJ that's how mine looked.

This, had a number of customers do this in the past.

When I was an in house tech, we didn't even carry isolators. I think that there were some in the office, but they were never used. Like Scherrman said, a majority of customers didn't want that.

I find it hard to believe that a wireless router sending data wirelessly like it is supposed to (even if it's a high volume, but that is done regularly with tablets/smartphones) is going to fry a router or start a fire. I know there can be performance issues based on the router or network, but...

Without the external 44 switch (or other model) there are less possible points of failure. Less fittings and connections = less possible points for water/corrosion (or other issues) to happen. Otherwise they accomplish the same thing.

When canceling they charge you to use the prepaid shipping labels. Could be what the clerk was referring to.

Internally they have stated that the change is to make the bill easier to understand.

Are you on the system info screen on the Hopper when trying to pair the remote? I know Hoppers/Joeys come with 40.0 remotes.

Dish requires a signal level of 45 for the wireless joeys. We're not supposed to install them if we can't get that.

When I have installed a customer that has NLOS for the locals (that were all on western arc). I call in and tell them that we need to flip the arc and they can't get locals. The customers ended up getting $5 off.

I do this job every day. So don't speak to me like I don't know what it entails. I do know. It's a little different for in house. Yes NLOS can affect my pay (for in house this really only affects our bonus). But trust me, I've done it long enough, I know the job. I don't blame a customer for...

Seriously, you are getting ridiculous now. We all get NLOS jobs now and then. It's part of the job. Nobody expects a customer to rent a cherry picker for us to install a dish... If it can't be reached with a 28'er they should be able to get a 40'er but there is an extra charge ($50 I...

Yes, and 3 from the dish to node/integrator. I would run 3 lines from outside to the home distribution area, and a line from there to each room. Hoppers require 3ghz cable and super joeys require 2100mhz. Ideally, just use 3ghz everywhere.

Yes, they make you pay for the first months bill in advance. That's normal.

All the way to the dish.