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  1. samalex

    Question about canceling contract with Dish

    Sorry to resurrect my old post, I just made another post reply but just noticed you replied to this. Can you please PM me if you are free so we can discuss? I just contacted Dish again and was told again i had two commitments and the cancellation would be the total of both. I would love to...
  2. samalex

    Seriously, i'm one customer, so how'd I get two committments?

    I posted about this a few months ago, but I wanted to post a quick update. We started with Dish about a year or so ago, but then moved 6 months ago. I did Dish Pause while we moved, then when we got into the new house we needed to add a new receiver. I asked several times if this would be...
  3. samalex

    Question about canceling contract with Dish

    Hi everyone. We're considering canceling our contract with Dish, and though I knew we'd be paying a fee for leaving before the end of our contract what I was just told by Dish seems nuts! I'd like some input from the group or the Dish reps if possible. Basically here's our story. We...
  4. samalex

    Channels on Hopper are dark but can record and watch channels - Joeys work fine

    HI all. We have one Hopper, a Super Joey, and Wireless Joey. Very often when I view LiveTV on the Hopper the channels are completely black and no sound. I can watch DVR programs no problem, and I can even hit Record, goto DVR, and start the program and it plays fine from DVR.. just channel is...
  5. samalex

    Prevent Super Joey from changing channels

    How do i do this? the installer told me anything i setup in the Hopper will carry over to the Joey, so I guess that's not true. i setup all the parental controls on the Hopper, so i'll need to set them up on the Joey too i guess. just hoped we could use the music feature on DIsh withoult it...
  6. samalex

    Lost Saved Programs

    Just wanted to chime in. This happened to us today, we had a power outage that lasted just a few seconds, and all of our programs disappeared. If this is a normal occurrence I might be dropping the Hopper and going back to the VIP 722 which never did this (for us anyway). We only lost two...
  7. samalex

    Prevent Super Joey from changing channels

    Well we had an interesting thing occur that I didn't anticipate tonight. We have the Super Joey in our bedroom, and we let our kids go to sleep in our bed with the XM Classical station playing. We went in just a bit ago and an R rated movie we had set to record was playing instead. I have the...
  8. samalex

    All of our recordings are gone... what happened?

    I cycled the Hopper, but alas no recordings came back. Oh well. I just hope it doesn't happen again. Sam
  9. samalex

    All of our recordings are gone... what happened?

    What do you mean? Unplug the power and let it come back up? Will this show the missing recordings or just prevent this from occurring again? We did have a power blip earlier today, but if that was it how could a power blip delete everything, including the folders I created? Or is it because...
  10. samalex

    Time Warner Cable Loses 184,000 TV Customers on the Quarter

    I was one of said customers, we cancelled our Time Warner cable TV service not long ago and went back to Dish. TWC uses such outdated cable boxes and they're crazy slow. I mean there's still a Record to VCR option on the DVR menu, and it's literally a 5 or more second delay between hitting a...
  11. samalex

    All of our recordings are gone... what happened?

    Update. The timers I setup are all still there, but none of the recordings are. Also I had created some Folders for stuff to go into, and none of those folders are there too. Is this normal? We're recording new stuff now. Just stinks because I recorded the Walking Dead marathon, and as of...
  12. samalex

    All of our recordings are gone... what happened?

    We got a Hopper and Super Joey installed on Thursday (3 days ago), and the first day I enabled the Primetime Anytime feature and set like a dozen movies and series to record. As of last night it was showing like 30 recordings and 8% of the drive was used. Now when we go into the DVR it shows...
  13. samalex

    "Data Unavailable" on Pandora and Weather Channel apps and Netflix does nothing

    Ahh, good to know. The installer told me the Joey just copied everything from the Hopper so they'd be identical. I'm finding that's not exactly the case since I had to setup the parental locks on both separately.
  14. samalex

    "Data Unavailable" on Pandora and Weather Channel apps and Netflix does nothing

    Thanks. Interestingly enough our Super Joey doesn't have the Netflix app listed, so would this be added once everything is downloaded?
  15. samalex

    What's the advantage of using bluetooth devices on Hopper?

    Thanks everyone. We have a soundbar, but it's connected to the Optical output on our TV so everything going through the TV can use it (DVD/BluRay player, cable box, whatever). I just wasn't sure if I could stream audio from my phone or tablet to the Hopper and have it play on some dedicated...
  16. samalex

    Unable to connect to Hopper from outside of my network

    When I'm at home I can connect to the Hopper from my tablet and phone without any issue. I can watch live TV, play from the DVR, check the guide, everything. When i'm away from home using my mobile phone whether on the cell network or someone else's Wifi it doesn't work. Attached is the error...
  17. samalex

    What's the advantage of using bluetooth devices on Hopper?

    We just got our Hopper installed today, so I'm still learning all the cool stuff it does. Something I noticed while going through the setup was you can pair bluetooth devices to it. What's the advantage of this? Can it stream audio from say my bluetooth phone or tablet? Or is it for using...
  18. samalex

    "Data Unavailable" on Pandora and Weather Channel apps and Netflix does nothing

    We just got a Hopper and Super Joey setup this morning, and none of the apps are working on the Hopper. Pandora and Weather Channel apps both say "Data Unavailable" and the Netflix app does nothing, going go it just blanks the screen then returns to whatever screen was active when Netflix was...
  19. samalex

    Coming back to Dish - Some questions

    It was legit, I just called and got signed-up. Cool... Sorry for all the paranoia, just given they ask for SSN I just wanted to be sure. Thanks to a referral code got $50 off first month and a $200 gift card to boot!
  20. samalex

    Coming back to Dish - Some questions

    It's just weird that the number doesn't show-up anywhere on Dish's website or even Google for that matter.
  21. samalex

    Coming back to Dish - Some questions

    I don't see anything about DishOne. I called the number, and it says Dish Network. They even said they found an account with my number and it spelt the first part of my last name. So if it's not legit they know who I am and they're advertising themselves as Dish. I also took a better pic of...
  22. samalex

    Coming back to Dish - Some questions

    I just added pictures of the ad to my original post. Sorry the pics are a little blurry.Everything on it says Dish Network. I should've flipped the card over, it jus says: Act now and receive a $200 DISH Prepaird Card. Just call this dedicated number today! 1-855-480-4896. Must mention...
  23. samalex

    Coming back to Dish - Some questions

    Yes, it came in from the mail, but it looks totally legit and everything shows it's from Dish. I was wondering if someone else had some way to verify this is legit since they're offering $200 instead of $150 like the DIsh website.
  24. samalex

    Coming back to Dish - Some questions

    Also the promo I"m looking at is for $200 with promo code W7 where I call 855-480-4896. Can someone verify this is legit? It's $200 compared to $150 on the Dish website. I just didn't see this listedo nthe Dish website or anywhere else.
  25. samalex

    Coming back to Dish - Some questions

    Hi all, After being a cable cutter for about two years we're moving back to Dish. We got an offer in the mail I'd like to take advantage of, but I have some questions to bounce to the group. I'm looking at a Dish offer that's saying the America's Top 200 is $39.99 for 12 months, but I want to...