Long time lurker but not active posting. I live in Albany ny , and I need SGs expert assistance. Recently my 721 wasn’t able to lock into the Superstations and was taking 10 – 20 seconds to lock into my locals last week , so I called tech support which ran me thought the usual re-boot yadda yadda… I asked the tech about the 622 while waiting for the reboot and she mentioned that rather than paying the $29 for the service call, I could upgrade for $179 less $50 rebate. With the HD and 250 pac it would cost me monthly:
At 250 w locals 57.99
Hd 20.00
Dvr fee 6.00
Extra receive (721) 6.00
Total 89.99 per month
Less $10 promo for 10MO
79.99 First ten months
My issue is that I wrote the ceo@ echostar to check the price I was told. I was told that I could get a replacement dish (1000, not two dishes. I specifically asked about two dishes in my location) which would fix the Superstation problems and two separators for splitting the current 721 so I could leave the 721 and 622 hooked to the same TV to allow me more DVR space. The Dish contractor comes a few days later and tells me as soon as he hits my front deck that I need to put a second dish to get 61.5 (which jives with what I have researched on the boards here but was lead to believe by the Dish Rep that the 1000.2 would work. I then mention to the contractor that I wanted to install 2 separators to split the coax and I get a “deer in headlights” look and he says I need two coaxes for each receiver from each dish to the receiver. He says I need a second dish (on my roof.) and that the work order never mentions that the 721 was not working. The tech then asks me if I have a 44 switch. I am mot going to bash the contractors so I tell him we are done and that there has been a huge miscommunication between Dish and his company. I just want to get the straight scoop.
My questions to the SG members are:
1) How do I know the line of sight I need to hit 61.5? Do I just take a compass reading off my Superdish and subtract approximately 60 degrees? I can enter my 12184 zip to ge the elevation.
2) I thought the 44 switch was for four satellites and four receivers? Do I need one for the 622 and 721.?
3) Can I leave the Superdish up where it is (fix the lnb’s ) and setup the 61.5 dish 150 away from the Superdish? The pole the Superdish is one has no line of sight to 61.5. What type of switch do I need.
4) Do I need dish pro LNB ‘s?
Thanks to all for any words of wisdom.
At 250 w locals 57.99
Hd 20.00
Dvr fee 6.00
Extra receive (721) 6.00
Total 89.99 per month
Less $10 promo for 10MO
79.99 First ten months
My issue is that I wrote the ceo@ echostar to check the price I was told. I was told that I could get a replacement dish (1000, not two dishes. I specifically asked about two dishes in my location) which would fix the Superstation problems and two separators for splitting the current 721 so I could leave the 721 and 622 hooked to the same TV to allow me more DVR space. The Dish contractor comes a few days later and tells me as soon as he hits my front deck that I need to put a second dish to get 61.5 (which jives with what I have researched on the boards here but was lead to believe by the Dish Rep that the 1000.2 would work. I then mention to the contractor that I wanted to install 2 separators to split the coax and I get a “deer in headlights” look and he says I need two coaxes for each receiver from each dish to the receiver. He says I need a second dish (on my roof.) and that the work order never mentions that the 721 was not working. The tech then asks me if I have a 44 switch. I am mot going to bash the contractors so I tell him we are done and that there has been a huge miscommunication between Dish and his company. I just want to get the straight scoop.
My questions to the SG members are:
1) How do I know the line of sight I need to hit 61.5? Do I just take a compass reading off my Superdish and subtract approximately 60 degrees? I can enter my 12184 zip to ge the elevation.
2) I thought the 44 switch was for four satellites and four receivers? Do I need one for the 622 and 721.?
3) Can I leave the Superdish up where it is (fix the lnb’s ) and setup the 61.5 dish 150 away from the Superdish? The pole the Superdish is one has no line of sight to 61.5. What type of switch do I need.
4) Do I need dish pro LNB ‘s?
Thanks to all for any words of wisdom.