Hi all,
Just checked our bill and I noticed that there is a $5 additional receiver access fee. Am I correct that this is the same fee for not having it connected to a phone line???? How many dual tuners can you have on an account before they begin charging for extra receivers????
My reason for asking is that when I look at the equipment link under our account it shows that we have a VIP 722, a 625, a 510, and a 301E. We are currently using the VIP 722 and the 625. We owned the 510 & 301E, but have not used them since we upgraded to the 722. I just want to make sure that we are not getting charged for something that we should not be charged for. Both the 722 and 625 are hooked up to phone lines (though we were receiving messages a while back that the 625 needed to be hooked up to a phone line-though it was the entire time) and the 722 is hooked up to the internet through the ethernet port.
Thanks in advance,
Geoff
Just checked our bill and I noticed that there is a $5 additional receiver access fee. Am I correct that this is the same fee for not having it connected to a phone line???? How many dual tuners can you have on an account before they begin charging for extra receivers????
My reason for asking is that when I look at the equipment link under our account it shows that we have a VIP 722, a 625, a 510, and a 301E. We are currently using the VIP 722 and the 625. We owned the 510 & 301E, but have not used them since we upgraded to the 722. I just want to make sure that we are not getting charged for something that we should not be charged for. Both the 722 and 625 are hooked up to phone lines (though we were receiving messages a while back that the 625 needed to be hooked up to a phone line-though it was the entire time) and the 722 is hooked up to the internet through the ethernet port.
Thanks in advance,
Geoff