Answers to your Hopper Questions

[demsd]

If you read the new upgrade page with confirmed info (The free 1st Joey was just a rumor) it would have confrmed the prices the rep gave you. You could always add the Protection Plan which will reduce the install fee to $15, and then remove it later.

Sent from my iPad 2 using Forum Runner

Huh? I just looked at the upgrade page [http://www.mydish.com/upgrades/products/hopper/], and took a screenshot.

 

[demsd]

Agree, I would say the Hopper Upgrade page on the Dish site is very up front. The comparison with a 722 is well laid out and clearly shows the monthly fee difference between a 722 and a 1H/1J setup without any spin.

The initial equipment fees are not spelled out, but it does say "Call to upgrade your equipment. Fee(s) will apply." Whenever I see something like that I know what to expect.

You got to it first. ;-)

 

[isaacmorseMI]

Huh? I just looked at the upgrade page [http://www.mydish.com/upgrades/products/hopper/], and took a screenshot.

<img src="http://www.satelliteguys.us/attachment.php?attachmentid=75250"/>

I meant the upgrade page on this site.

Sent from my iPad 2 using Forum Runner

 

[demsd]

I meant the upgrade page on this site.

Sent from my iPad 2 using Forum Runner

Oh! So DISH has no idea then?

[so much for truth in advertising]

 

[Laddyboy]

Huh? I just looked at the upgrade page [http://www.mydish.com/upgrades/products/hopper/], and took a screenshot.

View attachment 75250

It says the 2nd TV Receiver fee is $7. That's the first Joey.

 

[isaacmorseMI]

Oh! So DISH has no idea then?

[so much for truth in advertising]

No, they are just not listing all of the fees on that page. As the upgrade cost differs for Plan A, B, and C customers.

Sent from my iPad 2 using Forum Runner

 

[demsd]

It says the 2nd TV Receiver fee is $7. That's the first Joey.

Right. The fee for a Joey is $7/month. So, the way it is on the DISH upgrade page is:

Joey 1: Free
Joey 2: $7

Can't mean anything other than that because the Hopper is $99, you don't get the hopper for free.

 

[Laddyboy]

Right. The fee for a Joey is $7/month. So, the way it is on the DISH upgrade page is:

Joey 1: Free
Joey 2: $7

Can't mean anything other than that because the Hopper is $99, you don't get the hopper for free.

TV1 has the Hopper on it and that's free if the first one. TV2 requires a Joey and that's $7.

 

[demsd]

So what you are saying is, DISH is not charging a lease fee on the Hopper, you just have to pay the lease fee on the Joey's, yes?

 

[Laddyboy]

So what you are saying is, DISH is not charging a lease fee on the Hopper, you just have to pay the lease fee on the Joey's, yes?

Yes, the first Hopper being the primary receiver on the account is free. Each Joey and a second Hopper, if you get one, all incur $7 monthly fees.

 

[sparc]

So what you are saying is, DISH is not charging a lease fee on the Hopper, you just have to pay the lease fee on the Joey's, yes?

you are paying $6 a month for the DVR fee and $4 a month for the whole home fee. In my book i'd add those up as $10 per month for the first hopper. (They are listing it as free though)

 

[Bobby]

If you have 1 Hopper, it doesn't cost anything extra besides the DVR fee and the Whole House fee, $10.....

 

[bigdaddy10]

I just ordered 2 hoppers and 3 joeys. I really do not need the 3rd joey but was told that the only way to get the 2nd hopper was to have a 3rd joey added. The rep told me his computer would not allow a 2nd hopper added until I added the 5th location. I'll see how it works and if I don't need it I'll wait a few months and return it.

I left dish in December because I could not get HD on a 4th television and attempted to sign up with Direct. When I signed up with Direct they messed up my order and told me I had to have a Samsung television for the HR34 and that ruled them out. I have been waiting for this for several months. I'm glad I did.

 

[sparc]

I just ordered 2 hoppers and 3 joeys. I really do not need the 3rd joey but was told that the only way to get the 2nd hopper was to have a 3rd joey added. The rep told me is computer would not allow a 2nd hopper added until I added the 5th location. I'll see how it works and if I don't need it I'll wait a few months and return it.

I left dish in December because I could not get HD on a 4th television and attempted to sign up with Direct. When I signed up with Direct they messed up my order and told me I had to have a Samsung television for the HR34 and that ruled them out. I have been waiting for this for several months. I'm glad I did.

that's not true. call back and ask them to delete the third joey. (or message the DIRT team on this forum)

2 hopper, 2 joey is a very typical install.

 

[sethwell]

I just ordered 2 hoppers and 3 joeys. I really do not need the 3rd joey but was told that the only way to get the 2nd hopper was to have a 3rd joey added. The rep told me is computer would not allow a 2nd hopper added until I added the 5th location. I'll see how it works and if I don't need it I'll wait a few months and return it.

I left dish in December because I could not get HD on a 4th television and attempted to sign up with Direct. When I signed up with Direct they messed up my order and told me I had to have a Samsung television for the HR34 and that ruled them out. I have been waiting for this for several months. I'm glad I did.

A third joey is not needed. i upgraded to a 2 Hopper/2 Joey system and wasn't required to get 3 joeys. call back and have them adjust the order.

 

[bigdaddy10]

A third joey is not needed. i upgraded to a 2 Hopper/2 Joey system and wasn't required to get 3 joeys. call back and have them adjust the order.

Can any DIRT members help me through the process of removing a 3rd joey I don't need?

 

[drwatson618]

2 hoppers and 2 joeys for me.

 

[sparc]

Can any DIRT members help me through the process of removing a 3rd joey I don't need?

post a reply here in this thread with your issue and they'll send you a private message asking for account information.

http://www.satelliteguys.us/hopper-zone/279754-hopper-upgrades.html

 

[navychop]

I still don't see them making you return a Hopper once you've paid the $100 for it if you call up in a couple weeks and want to drop a Joey. Whether you're at 2H/2J or 2H/1J at the time. I wouldn't completely rule it out, but wouldn't expect it.

Time will tell.

I suspect they just won't let you deactivate the Joey. They'd say keep it on, or return the 2nd Hopper and use the Joey.

I'm VERY suspicious now.

 

[Hall]

Can any DIRT members help me through the process of removing a 3rd joey I don't need?

No need to worry.... When the installer arrives, tell him/her you do NOT need nor want the 3rd Joey. If they don't install/activate it, you won't be charged for it.