I picked one up last Thursday(an HR20S box date of 10/17/06 and had to drive from Meriden CT to Leominster Ma to get it) and have yet to have it installed. The installer skipped out yesterday and showed up 2 hours late today and botched the install. He diddn't want to lookat the instructions and spent 3 hours trying to install a 5 lnb dish as a 3 lnb dish. Not to mention screwing up my deck, and leaking oil out of his piece of junk van on my driveway. Now I have to wait another 2 days to get a hopefully competent installer to reset the dish and hook up the receivers. Looks like I'm going to be watching the OTA channels on my trusty old Voom Receiver for another 2 days.
Did he leave the equipment ?
If so , and you have time, set up the receiver, that takes about 10 minutes, if you want, you can try your hand at settin g up the dish too, you might save yourself some time and anger and you'll know it's done the way you want it.
I had all my coax run ahead of time, basically all my installer had to do was set the dish and run thru the set up on the HR20-700, I could have done the set up but he had the remote already.
I had to tell him that you could set it for RF, he didn't know it was capable.
Jimbo