DISH Upgrade

bill42

SatelliteGuys Guru
Original poster
May 2, 2009
130
0
de
Received a letter from Dish stating that they wanted to upgrade my equipment. Namely my dishes. I have a dish which gets 110 and 119, also a dish for 61.5. They want to come and installed one dish for 61.5, 72 and 77. Looks like more moving of channels in the works. The locals are on 119 here. I guess they'll transition over in the near future.
 
Beware, when I got my call about this I asked to think about it and when I called back to the number I had been given the CSR said I needed to pay $95 for a tech visit. NOT TRUE! I agreed to the service plan and thankfully after the upgrade I was called again, when I told them it had been done already. I asked the CSR shouldn't it have been free and he said yes. He had to check with his supervisor but he came back, canceled the service plan and credited my account for the $25 cancellation fee.