Hi, first would like to say thanks for someone here getting me the referral rebate!!!
And I spent alot of time (I thought) on here and other places before I signed up with dish, including a long chat with dish online, to make sure it would have the channels I wanted ( in HD) and to avoid any surprises. Guess I didnt research enough!!
Just had it installed today. The problem is with FSAZ (HD). I live in phx, so I am suppose to get the Fox sports arizona channel (HD) as part of my lineup. And I was told I do. However, as Im sure most of you know, I get fsaz sd channel 24 hours but only "some" things in HD. Of course the SUNS game on tonight isnt in HD! Really?!!?
I dont understand. I have had a combination of either Cox cable or directv for years, and fsaz HD channel is a 24 hour channel on both of those. Somehow DISH pretends that its only a part time HD channel. That is a lie. I called customer service and they told me the game is blacked out, like it has nothing to do with them. Well its not blacked out on Directv or cox on fsazHD, just on DISH. Again, the HD channel is 24 hours. So that is also a lie. Its obvious its for one of 2 reasons, either a cheaper contract with fox sports, or a limit on bandwidth. Either way its DISH being cheap!
To me, saying you carry fsaz in HD, but then to only show it once in a while, is like saying you are giving me a car and then only giving me one of the wheels! "Oh, you meant the whole car?" Or say any of the other channels for that matter. If they tell us we have Discovery channel in HD, but there is only programming on that channel one show out of 30, are we really getting it??
As far as Im concerned this is fraud and false advertising. No where when I was looking at the stations I would get or when chatting with the representative was I told the the HD portion of FSAZ was only broadcast when DISH felt like it.
Sorry my first post is mess, pretty pissed off right now...
And I spent alot of time (I thought) on here and other places before I signed up with dish, including a long chat with dish online, to make sure it would have the channels I wanted ( in HD) and to avoid any surprises. Guess I didnt research enough!!
Just had it installed today. The problem is with FSAZ (HD). I live in phx, so I am suppose to get the Fox sports arizona channel (HD) as part of my lineup. And I was told I do. However, as Im sure most of you know, I get fsaz sd channel 24 hours but only "some" things in HD. Of course the SUNS game on tonight isnt in HD! Really?!!?
I dont understand. I have had a combination of either Cox cable or directv for years, and fsaz HD channel is a 24 hour channel on both of those. Somehow DISH pretends that its only a part time HD channel. That is a lie. I called customer service and they told me the game is blacked out, like it has nothing to do with them. Well its not blacked out on Directv or cox on fsazHD, just on DISH. Again, the HD channel is 24 hours. So that is also a lie. Its obvious its for one of 2 reasons, either a cheaper contract with fox sports, or a limit on bandwidth. Either way its DISH being cheap!
To me, saying you carry fsaz in HD, but then to only show it once in a while, is like saying you are giving me a car and then only giving me one of the wheels! "Oh, you meant the whole car?" Or say any of the other channels for that matter. If they tell us we have Discovery channel in HD, but there is only programming on that channel one show out of 30, are we really getting it??
As far as Im concerned this is fraud and false advertising. No where when I was looking at the stations I would get or when chatting with the representative was I told the the HD portion of FSAZ was only broadcast when DISH felt like it.
Sorry my first post is mess, pretty pissed off right now...